Ruth Thompson

missing my baby x

[Chloé Thompson @ChloeRThompson]

@CadburyUK what’s a Migle? And what’s it doing in my Heros box? #CadburyDairyMilk #cadbury

[Ruth Thompson @RuthTomo]

Leanardo Hotel St Paul’s An absolutely disgrace of a customer care service. You took seconds to take money out of my account but it’s taking weeks for you to answer calls and numerous emails. you owe me money.

[Ruth Thompson @RuthTomo]

@thismorning @curryspcworld utter Rubbish!! just listened to Mark Allsop CEO. Customer services is a complete joke. My complaint was from Feb. Well before lockdown. 5 mths and counting without a fridge freezer. CC in my local store on Monday had a massive attitude problem

[Ruth Thompson @RuthTomo]

@Rich8526 @curryspcworld @TeamKnowhowUK In a word NO. Still not sorted. @BBCWatchdog @MartinSLewis @BBCTheOneShow @thismorning

[Richard @Rich8526]

@TeamKnowhowUK @curryspcworld Ruth hope they have sorted this out for you ? Please RT how this goes.

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK Dan. I’m still waiting. Still no voucher @BBCWatchdog @MartinSLewis @thismorning

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK Dan. I will wait to see if this actually happens. Been promised too many times know that this will be sorted. So hope your right @MartinSLewis @thismorning @BBCWatchdog

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK Dan. I will wait to see if this actually happens. Been promised too many times know that this will be sorted. So hope your right @MartinSLewis @thismorning @BBCWatchdog

[Currys Services @CurrysServices]

@RuthTomo Hi Ruth, I have been told that the outstanding £649.99 will be sent to yourself today. You have my apologies once again for the delay.

If you receive no correspondence, please let me know. - Dan

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK just a little reminder to you all. We have been bearing with you for the last 5 months. It’s about time someone took ownership of this URGENT matter @BBCWatchdog @MartinSLewis @thismorning

[Currys Services @CurrysServices]

@RuthTomo Yes, that is indeed the case and this is being looked into, Ruth. We'll get back to you as soon as we get more information. Please bear with us.
- MC

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK As I keep telling you all, time and time again, We have only ever, received 3. @MartinSLewis @BBCWatchdog

[Currys Services @CurrysServices]

@RuthTomo We just received a response and the team is looking further into this for you. It's a total of 4 different vouchers.
- MC

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK I don’t surpose anyone will get back to me today. Nothing new there then. @MartinSLewis @BBCWatchdog @thismorning @BBCTheOneShow

[Ruth Thompson @RuthTomo]

@Teamknowhow @curryspcworld But you never get back to me. you have all said this on so many occasions. It takes me to tweet again and again for you all to say the same thing @MartinSLewis @BBCWatchdog @BBCTheOneShow

[Currys Services @CurrysServices]

@RuthTomo I apologise for this, Ruth. The teams review these matters in the order it was received. We can only update as soon as get a response from the team. Please bear with us. Thank you.
- MC

[Ruth Thompson @RuthTomo]

@Teamknowhow @curryspcworld I have been told this on so many occasions and NO one EVER gets back to me @BBCWatchdog @MartinSLewis @BBCTheOneShow

[Currys Services @CurrysServices]

@RuthTomo I do apologise for this disappointment and inconvenience, Ruth. My colleague has escalated this matter for you. We'll get back to you as soon as get an update. Thank you.
- MC

[Ruth Thompson @RuthTomo]

@TeamKnowhowUK @curryspcworld I have lost count on how many of you, that have promised, to help resolve this matter. this has been ongoing long before lockdown. Urgent action is needed @BBCWatchdog @MartinSLewis @BBCTheOneShow

[Currys Services @CurrysServices]

@RuthTomo Hi Ruth, very sorry to hear that this has not been resolved as of yet. I am now reaching out to the relevant management team so they can investigate and get this rectified as soon as possible.

When I have received a response, you'll be notified. - Dan

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK would one of you at least have the decency to help your customer out. Still NO fridge freezer @MartinSLewis @BBCWatchdog @BBCTheOneShow

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK you really don’t care about your customers do you @MartinSLewis @BBCWatchdog

[Ruth Thompson @RuthTomo]

@BBCWatchdog #cantcomplain @curryspcworld @TeamKnowhowUK

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK Still no fridge freezer. Still living with a bucket of water with milk in and daily visits to the shop for food. Do you care NO!!@BBCWatchdog @MartinSLewis

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK wow wow wow. What are you playing at. You still can’t get it right @MartinSLewis @BBCWatchdog @thismorning

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK yes you have but then disappeared. I have also replied by DM. I have checked and re checked and nothing @MartinSLewis @BBCWatchdog

[Currys Services @CurrysServices]

@RuthTomo @MartinSLewis @BBCWatchdog Ruth , I sent you a DM,

can you get the email and the existing value check, until you have I cannot chase this with the team that issue. I want to be able to get this resolved for you asap
Vivienne

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK seriously you want to talk over DM but you then disappear. where have you gone now. @MartinSLewis @BBCWatchdog

[Ruth Thompson @RuthTomo]

@curryspcworld @TeamKnowhowUK why do you ask for details. I send you them, yet again. Then, you just don’t reply. Where have you all gone? Shocking customer service @MartinSLewis @BBCWatchdog