Diagnosing every telco query and ensuring that the right outcomes are actioned in context and in a consistent and compliant way is no easy task. Unless you are working with Blue Prism and CLEVVA.
https://t.co/lalk1X2KF6
Enjoyed the conversation last night regarding chatbots and their impact on digital self-service and contact centres.
At CLEVVA, we are loving the opportunity to upgrade chatbots into capable digital experts that can advise and execute. Exciting times.
https://t.co/jkFh2gKrv6
Diagnosing every banking query and ensuring that the right outcomes are actioned in context and in a consistent and compliant way is no easy task. Unless you are working with Blue Prism and CLEVVA.
https://t.co/NXjJLzZJHB
#CLEVVA#IntelligentAutomation#ConnectedRPA#AI
I note that ‘the pandemic is now considered an inflection point for automation, predicting that RPA spend will reach $25 billion by 2025’. For me the pandemic has simply forced companies to fast track inevitable decisions they were going to make anyway.
https://t.co/MSlnUqm1dh
Imagine being able to access a digital support expert that is capable of diagnosing your Telco issues and solving them there and then. With Blue Prism and CLEVVA, this is now possible.
https://t.co/Mu9NoYMLB6
#CLEVVA#Telecoms@blue_prism#ConnectedRPA#IntelligentAutomation
The McKinsey Global Institute estimates that, using demonstrated technologies, more than 81 % of predictable physical work, 69% of data processing, and 64% of data-collection activities can feasibly be automated.
https://t.co/NSmROMgMhb
A Musk-funded business, has recently released what looks like an incredibly powerful language generator. It’s hilarious and frightening. I feel like I’ve seen the future. Given Musks track record, I wouldn’t bet against it: https://t.co/uD6gYIaJkV
@OpenAI#CLEVVA#ElonMusk
While I agree that predictive technologies will certainly enhance the customer experience offered by contact centres, my feeling is that this is not where the initial ‘game changer’ will come from.
https://t.co/SAl9U3cNIH
#CLEVVA#AI#Robotics#Callcenter
Imagine building a digital banking expert capable of performing like a financial advisor. With Blue Prism and CLEVVA, its possible. Here’s a story of how. #CLEVVA#IntelligentAutomation#RPA@blue_prism
https://t.co/wvA2CgeTBw
For me this report highlighted the importance of a human & digital worker service team - the one focused on making customer’s feel special (emotional); the other focused on making the experience feel efficient (rational). You need both to really stand out- https://t.co/6v8bCM8TUM
Ever wondered how you can build a digital expert without coding skills. This video walks you through the power of the CLEVVA platform.
https://t.co/xNw214GBzr
#CLEVVA#IntelligentAutomation#RPA#digitech
If you have not heard the term ‘RPA’, this article gives a nice overview of how the digital workforce is shaping process automation across the world.
https://t.co/DF7DKnfsxP
@blue_prism#CLEVVA#RPA#IntelligentAutomation
I got the following from this article by Gartner. More of us will be remote working. There will be greater data collection and employee monitoring (Big Brother is coming to work): #CLEVVA#Gartner#WorkTrends#HR#FutureOfWork#COVID19
https://t.co/5xGGVpLILV
As we grow our partnership with Blue Prism, the power of straight through processing becomes even more apparent. This video explains how we work so well together.
https://t.co/eSvzluT6Gm
#AI#RPA#ConnectedRPA#IntelligentAutomation@blue_prism