Ryan Pascal

[Ryan Pascal @RyanFetchingCat]

My apple ID in the receipt is the one I use for Plex so I don't understand the issue. Can I just get a real human being not using a script to help? I don't have social presence I'm not an influencer I just want help. Please!

[Ryan Pascal @RyanFetchingCat]

@Plex I bought a Lifetime Plex Pass in April 2025 ($149.99, Order MQ1TW41LFV). My account was compromised and deleted. When I got back in, my pass was gone. Support has been trying to help for weeks but can’t find it. Receipt exists. Please help. Going in circles. #PlexPass

[Ryan Pascal @RyanFetchingCat]

"Looking at your [email protected] Plex account, this account has never had a lifetime Plex Pass."

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And now after sending my receipt in initial request I get this a week after all the help.

" Is the "lifetime" Plex Pass you are referring to the "iOS App Activation"