@konapops We're sorry to hear you've noticed less ginger included with the sushi on our $5 Friday deal. We've forwarded your concern to the appropriate team. Please send us a DM with the store location, your email address and phone number, in case you'd like a follow-up from the team.
@AmberCherie4 Thank you for bringing this to our attention. Please send us a DM with the store location where this occurred, along with any additional details you'd like to share.
@BeyoncesNum1fan Thank you for your feedback. We'd like to look into this further. Please send us a DM with the Safeway store you normally shop at so we can check availability at that location.
@MissRobles88 Hi! We would like to look into this further. Please send us a direct message with your account information and the date of the incident when your reward points were lost. Once we have those details, we'll be happy to review the issue and assist you further. Thank you.
@LadyTrashfire Hi, we understand your concerns and the question you're raising. Please send us a DM with your order details, the affected item(s), and the email address and phone number associated with your account so our team can review this further. Thank you.
@ChariffaForever Hi, we hear about your experience with the deli and the inconsistent information you've been receiving. We'd like to look into this further. Please send us a DM with the store number and any additional details about your visits, and we'll be happy to assist you further.
@mootheloon Hi! Weโd love to recognize those employees for their great service. Please send us a Direct Message with the store locations and any details you'd like to share, and weโll be happy to forward your feedback to the team. Thanks for taking the time to recognize our associate!
@cptnzacksparrow Hey there! Thanks for sharing your feedback with us. Could you please send us a private message with the store location so we can review this further?
@mariners5757 Hello there! Thank you for reaching out and sharing your experience. Weโd like to assist you directly โ please send us your order number via private message so we can review what happened and provide further support.
@mariners5757 We'd like to look into this further and learn more about what happened with your order. Please send us a DM with your order details, and we'll be happy to assist you further.
@c_maris1984 Hi, thank you for reaching out today. Could you please send us a PM with your order number and the phone number associated with your account?
@weaverhaze86 Hi! We hear your experience at our Renton store. To help us address this, please DM us with the exact Safeway location, along with your email and phone number. Your feedback matters, and weโd like to follow up directly to ensure this is resolved.
@staticvect0r Thanks for bringing this to our attention. Please send us a DM with the store address where it was purchased, along with the phone number and email linked to your account so we can get this reviewed.
@PWaterlily Hi there! Great question. Each customer receives personalized deals in the app, so offers can differ even for shoppers at the same location. If you are referring to weekly deals, please make sure your ZIP code in the app is updated so you are seeing the correct ones.
@lily__pond Thanks so much for letting us know and for visiting our 7th Ave store! We appreciate you sharing the item youโre looking for, and weโve passed your feedback along to our team for consideration.
@Joie_de_Vivre__ Thanks for letting us know. Thatโs definitely not the experience we want for you, especially when youโre looking for one of our Signature items. Weโll share this with the store teams at 32nd Street and 48th Street so they can check inventory and restock as needed.
@Blochead4real Hi there, thanks for sharing this โ those habanero mango wings really do sound incredible. Weโre glad you enjoyed them that much. If you wouldnโt mind, please send us a DM with the store location so we can share your feedback with the appropriate team.
@chisquarratops We are concerned to hear about your experience and interaction you described, as this is not the level of service we expect. Please send us a direct message with your store location and your phone number so we can look into this further and address it with the appropriate team.