@acbaird Hi, thank you for bringing this to our attention. Please send us a DM with the phone number and email address associated with your account so we can look into this further and assist you. Thank you.
@dd9000 Hi! We understand you're expecting a delivery by 2 PM and see that shopping hasn't started yet. Please send us a DM with your phone number and email address so we can look into your order and assist further.
@AZSun4Trump Hi, thanks for sharing your experience with the app. We'd like to learn more about your experience. Please send us a direct message with your store location so we can share your feedback with the appropriate team.
@RevAaronEColyer Thank you for sharing your experience to us. We'd like to look into this further and share your concerns with the appropriate team. Please send us a Direct Message with the store location and your phone number so we can review this with the store. Thank you.
@Zebras2024 Hi, thanks for reaching out. As part of our commitment to exceptional service, we refund merchandise that does not meet expectations. The original proof of purchase for the specific product being returned is required for all refund requests.
@Zebras2024 Hi, thank you for sharing your experience. We'd like to learn more about what occurred during your exchange and have this reviewed by the appropriate team. Please send us a direct message with additional details and contact information associated in your account. Thank you.
@BakedBeansSpam Thank you for your feedback. We understand how helpful hand baskets can be during your visit. If you'd like to share more feedback, please visit our Contact Us page. We're always looking for ways to improve your shopping experience.
@geraldwsoto Thank you for sharing your feedback. We understand how frustrating it can be when an order experience doesn't go as expected. If you need further assistance, please feel free to send us a private message so we can review your situation more closely.
@kgborland Hi, thanks for reaching out. Weโre aware of a known issue affecting the website and app, and our technical team is actively working to resolve it. We appreciate your patience while the issue is being addressed. Please try again a little later.
@_knomz Hi! We hear your concern and would like to look into this for you. Please send us a direct message with your order ID and the name on the account, and weโll review the missing items from your order.
@lduck623 Hi, thank you for sharing your experience. We understand your concern regarding the exchange after the sale ended. Please send us a DM with the store location and any additional details so we can take a closer look.
@jessiebarrett Thanks for sharing your experience. Weโve forwarded your feedback to the store for review. If youโd like a callback from store leadership, please send us a direct message with your best callback number and the email linked to your online account.
@lilman5357 Hi! Yes, you can view receipts in the Safeway app under Order History.
If you need help, please send us a DM with the name on the account and the phone number associated with it.
@GramPepe1 Thank you for your feedback and support. We'll share your comments with the appropriate team for review. If there's anything else you'd like to share or need help with, feel free to reach us at our Contact Us page on the website. We're here to improve your shopping experience!
@Zebras2024@Zebras2024 Hi, thank you for sharing your experience. We'd like to learn more and see how we can help. Please send us a direct message with additional details, including the medication, pharmacy location, and any concerns you have, so we can assist you further.
@eatsthenews Thanks for reaching out. We're sorry you've had trouble finding the cauliflower crust pizza. Please DM us your phone number, email address, and store location so we can look into this and share the feedback with the appropriate team. Thank you for bringing this to our attention.