SALUS Controls

SALUS Controls is a lead supplier of energy control solutions focused primarily on the European professional market channel. Think Heating, Think SALUS.

[SALUS Controls @SALUS_Controls]

@Patrick_051152 Hi Patrick, Thank you for your comment. If you are still having an issue with this could you send a private message and i will be happy to help Regards The Salus Team

[SALUS Controls @SALUS_Controls]

@N1ckC Hi Nick, Thank for your comment, Please could you send a private Message and i will be happy to assist you. Regards The Salus Team

[SALUS Controls @SALUS_Controls]

@chrisanderton2 @chrisanderton2 Hi Chris thankyou for contacting Salus technical please go to our website and raise the query through
our technical support page and we will assist you further
many thanks
Salus Tech

[SALUS Controls @SALUS_Controls]

@matthill02 Duplicate 16621. This ticket will be closed.

[SALUS Controls @SALUS_Controls]

@MarcusBastel @MarcusBastel Please use head to our website https://t.co/dXjmQH8yns click on request support

and we will deal with your enquiry on out tech support desk

many thanks

Salus

[SALUS Controls @SALUS_Controls]

@mkavanagh791 @mkavanagh791

Hello,

Video about RT500RF in link bellow.
https://t.co/v1T8goDiD6

Salus team.

[SALUS Controls @SALUS_Controls]

@mj_chesterfield @mj_chesterfield Hi apologies for the delay if you want to contact us for further support please contact us on our website
through the technical support page which will allow you to raise a ticket and we will assist you further
many thanks
salus technical

[SALUS Controls @SALUS_Controls]

@Benwking82 Hi, the issue we have had was to do with a domain certificate and nothing to do with account password verification. It looks like that could be an issue with your account. Please raise a support ticket for my attention (Steve) and I will look into it for you.

[SALUS Controls @SALUS_Controls]

The issue has been resolved, we apologise for the inconvenience caused.

[SALUS Controls @SALUS_Controls]

@tterisshite Our Server is back up and running now, you should be able to log in. Apologies for the inconvenience.

[SALUS Controls @SALUS_Controls]

@dudbertman @GeorgeDickPlumb @dudbertman It should be back up and running now. Apologies for the inconvenience.

[SALUS Controls @SALUS_Controls]

@GeorgeDickPlumb Our iT500 app is down, we have sent an update to apple to resolve the issues, this shall take aprox 5 days to authorise.

[SALUS Controls @SALUS_Controls]

@SALUS_Controls The hosting company for our App Domain are working on the issue and hope to have the problem sorted within the next couple of hours. We apologise for the delay and the inconvenience caused and will let you know as soon as they have it sorted.

[SALUS Controls @SALUS_Controls]

The hosting company for our App Domain are working on the issue and hope to have the problem sorted within the next couple of hours. We apologise for the delay and the inconvenience caused and will let you know as soon as they have it sorted.

[SALUS Controls @SALUS_Controls]

Apologies for the problem with our App, the hosting Domain provider has encountered an issue which they are working on and it is expected to be back up and running in approximately one hour.

[SALUS Controls @SALUS_Controls]

@langemarc @langemarc

Hi Apologies for the delay getting back to you if you still require assistance please refer to our online ticketing system

and we will get back to you

many thanks

Salus Technical

[SALUS Controls @SALUS_Controls]

@GBC88110427 @GBC88110427 Hi, if you require assistance, please feel free to message us and we will be more than happy to help. Thank you.

[SALUS Controls @SALUS_Controls]

@Samanth36874211 @Samanth36874211 RT500RF and the receiver has a red light then it doesn't sound faulty. If you are making a command and not getting the green light then they need paired together https://t.co/ndS4QkfK1o

[SALUS Controls @SALUS_Controls]

@rhysdurham @rhysdurham Hi, I am sorry to hear about this. Please rest assured we are currently communicating with your installer to investigate and resolve this issue. Thank you.