Sumair Sayani

An optimistic global citizen. Believes that what's not in your heart, can never be in your fate

[Sumair Sayani @SAYANI_74]

@LodhiMaleeha Getting another bailout loan at an exorbitant rate, is what we celebrate and we still feel we won and beat India, wow! @LodhiMaleeha

[Sumair Sayani @SAYANI_74]

Waiting for @AirCanada customer service to answer. It's only been 96 minutes. A usual day in the great service we get from them!

[Sumair Sayani @SAYANI_74]

@PTIofficial @markaustintv @sayedzbukhari @PTIofficial @sayedzbukhari great job. Also mention that:
1. These demands are backed up by various independent intl orgs like amnesty, judicial, HR, and election watchdogs etc
2. This was not a random call. Past 2 years various political, judicial efforts have been made.

[Sumair Sayani @SAYANI_74]

@UPS is showing the way how bad technology can be. Their chatbot is just a push tool for standard templated answers. The IVR asks to repeat tracking number 5 times as it's bad and won't connect to agent unless it is able to understand me. Agents promise action and nothing happens

[Ambreen Sayani @SayaniAmbreen]

Such a proud moment to co-present the #PowerWheel with @amaybee and #EMPaCT https://t.co/rx9EofyEMm @WCHospital Academic Day of Excellence

[Sumair Sayani @SAYANI_74]

I have been asking @SouthwestAir to either change their planes from @BoeingAirplanes
or give me a refund. Just 10 days ago the agent assured me that they are taking extra safety measures. The below shows 1. They are inadequate or 2. They aren't doing it
https://t.co/eUbcFE8xkX

[Sumair Sayani @SAYANI_74]

@MadihaAfzal Knowing how Pindi thinks, what is your assessment of their likely response?

[Sumair Sayani @SAYANI_74]

@MadihaAfzal It'd be interesting to see how Pindi is going to perceive the still mild, yet, persistent voices from DC.

[Sumair Sayani @SAYANI_74]

@LodhiMaleeha Let's get our house in order first before poking into others'. Thoughts?

[Sumair Sayani @SAYANI_74]

Did you know that your last purchase was more about your emotions than the product itself?

Emotions have significant influencein our decision-making process, especially when it comes to purchasing decisions. As consumers, we like to believe that we make…https://t.co/cYGazfTRyS

[Sumair Sayani @SAYANI_74]

What if I told you that coaching tennis taught me more about emotional intelligence than most business books ever could?

As a TPA certified tennis coach, I've had the privilege of guiding young players on their journey to improve their game. But it's not…https://t.co/lc3QOqHerK

[Sumair Sayani @SAYANI_74]

Here’s to #newbeginnings at QuestionPro

#EmotionalIntelligence #AI https://t.co/3QA947zdZu

[Sumair Sayani @SAYANI_74]

Grateful to so amazing people who supported my journey PathosAI

Dan Batista Ioanna Papadopoulou @ai ling @gerard tan Amit Dewan Robyn McVicker Lina Al Halaseh @pennycouchman
Lakshmi Madabhushi Ph.D.Amanda WelshEric Dale@MitchBarns…https://t.co/mzFsgDZOrp https://t.co/P70i4Ra4GU

[Sumair Sayani @SAYANI_74]

Today marks a new, exciting chapter for me and PathosAI.

I’m proud to share that the company I founded 3 years ago has been acquired by QuestionPro—an amazing company that is helping forge the future of customer experience and bu…https://t.co/a37oUTdvex https://t.co/P70i4RaCws

[Sumair Sayani @SAYANI_74]

Today marks a new, exciting chapter for me and PathosAI.

I’m proud to share that the company I founded 3 years ago has been acquired by QuestionPro—an amazing company that is helping forge the future of #customerexperience, #resea…https://t.co/fuLk52D5AU https://t.co/P70i4RaCws

[Sumair Sayani @SAYANI_74]

It was great talking to the inspiring @debbieakwara. We discussed the need for representative #AI models that can understand the #african consumers. Her work in bringing the #consumer voices from the continent to decision makers is truly inspiring! #repre…https://t.co/vC0XWbWSKu

[Sumair Sayani @SAYANI_74]

When I started PathosAI, #neuroscience measurements were done in labs devoid of real world #context.
My aim was to bring #human perspective to #customerinsights , allow #customers to tell us what matters most to them, do this measurement out of the labs,…https://t.co/dZ8AShM1NT

[Sumair Sayani @SAYANI_74]

I started PathosAI because insights leaders want to go beyond scores and KPIs. They want to answer the WHY behind scores. They want to know what should they prioritize to get the maximum #roi

#PathosPrompt does just that.

Users…https://t.co/BLHWBzut20 https://t.co/gDkH9NQmeA

[Sumair Sayani @SAYANI_74]

Love this initiative from @cxpanda_. #cx Practioners and all #customerfocused leaders ought to get on with this right away!

Soon you will see me and more about PathosAI on the platform as well! https://t.co/zwMRKEFGDJ

[Sumair Sayani @SAYANI_74]

Our clients tell us that we are helping them improve #customerexperience by:
1 - making sense of unstructured high frequency data
2 - offering richer contexttual undersanding of cusomer pain points
3 - showing a clear line of sight to actionability to imp…https://t.co/0rXsbwh592