SCAD IT SUPPORT

This page is only used for reporting campus wide outages and security info for all other technical issues contact us at

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report update: 6/12/18
Affected: All campuses
Issue: MySCAD Portal login issues
Status: Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

If you are unable to login to the MySCAD portal with your username/password please use your 9 digit ID number as the username and your normal password. We apologize for the inconvenience and are working to have this resolved as soon as possible.

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report: 6/11/18
Affected: All campuses
Issue: MySCAD Portal login issues
Status: Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report update 5/31/18
Affected: All campuses
Issue: All SCAD access portals are down (Myfile, MySCAD, webmail etc..)
Status: Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report 5/31/18
Affected: All campuses
Issue: All SCAD access portals are down (Myfile, MySCAD, webmail etc..)
Status:Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report 5/31/18
Affected: All campuses
Issue: The Myfile system is down (https://t.co/fR9lBL9Icl)
Status:Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report update: 5/8/18
Affected: All campuses
Issue: The SCAD Adobe login portal and MySCAD portal are experiencing issues. Other services are affected as well.
Status: Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report 5/8/18
Affected: All campuses
Issue: The SCAD Adobe login portal and MySCAD portal are experiencing issues. Other services are affected as well.
Status:Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report 5/1/18
Affected: All campuses
Issue: The MySCAD portal is down
Status:Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report 5/1/18
Affected: All campuses
Issue: The MySCAD portal is down
Status:Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage Update :3/2/18
Affected: All campuses
Issue: Currently the staff/faculty email system is delaying or not sending/receiving messages.
Status:Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report :3/2/18
Affected: All campuses
Issue: Currently the staff/faculty email system is delaying or not sending/receiving messages.
Status:Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage update:1/25/18
Affected: All campuses
Issue: Blackboard is now available
Status:Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report :1/25/18
Affected: All campuses
Issue: Currently Blackboard is down
Status:Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage update :1/23/18
Affected: All campuses
Issue update: Course drop boxes are available now.
Status: Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report :1/23/18
Affected: All campuses
Issue: Currently course drop boxes are unavailable.
Status:Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage update :1/23/18
Affected: All campuses
Issue: The Technology Support Center's phone line is down at 525-4567. Please send all technical issues to [email protected] or enter them at https://t.co/mRfjKzKpad until this is resolved.
Status: Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report :1/23/18
Affected: All campuses
Issue: The Technology Support Center's phone line is down at 525-4567. Please send all technical issues to [email protected] or enter them at https://t.co/mRfjKzKpad until this is resolved.
Status:Under review

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage update :1/17/18
Affected: All campuses
Issue: Staff/faculty email is down
Status: Repaired

[SCAD IT SUPPORT @SCADITSUPPORT]

Outage report :1/17/18
Affected: All campuses
Issue: Staff/faculty email is down
Status:Under review