S Desmond

Information Architect, UX Analyst, Web Developer for small biz by day... mama by night... biker and skier whenever I can fit it in.

[S Desmond @SCDesmond]

Thank you @TMobileHelp for resolving my issues and following through on promises made when I transferred to @TMobile. Much appreciated.

[S Desmond @SCDesmond]

@TMobile I still haven't received the promotions promised when we switched to you in December. No rebates, not comp-ed phones, and it's costing me a lot of money. All communications seemed to be stuck in internal support or a manager's manager.

[S Desmond @SCDesmond]

@TMobileHelp I was told that the offers were part of my transfer. Now word from corporate is rejecting them. Sounds like a bait and switch to me.

[S Desmond @SCDesmond]

@TMobileHelp I'm talking about missing out on 100s of dollars, not a coffee card. This has been going on for months and I keep getting kicked to "we'll get back to you". I need more reassurance than a DM.

[S Desmond @SCDesmond]

@TMobileHelp Hey, I'm getting the runaround and no viable solutions, so I'll continue to post.

[S Desmond @SCDesmond]

@TMobile @TMobileHelp Decided to take you up on your transfer offer. What a mistake. After weeks 2 phones don't work, so many hours with support, all offers expired BUT I'm still paying for services I'm not receiving. Joy.

[S Desmond @SCDesmond]

@TMobileHelp Sounds like you're not interested in honoring your original offer and are happy with taking my money for services that you are not delivering. Phones don't work, but the bill still does.

[S Desmond @SCDesmond]

@bendbroadband As I said, I've been doing that every other week for ALMOST SIX MONTHS. Repair team still haven't arrived to do the job.

[S Desmond @SCDesmond]

@bendbroadband I'm still waiting on you to repair my internet since DEC 5 2020!!! Called every other week for months. What's up?

[S Desmond @SCDesmond]

@bendbroadband after laggy internet for a couple of days, now we're down in NW Bend. And please don't ask me to call support, I don't have hours to sit on hold to be told that someone may be out in 5 days.

[S Desmond @SCDesmond]

Maybe Melissa McCarthy could moderate the next debate with a bullhorn.

[Stephen Colbert @StephenAtHome]

As someone who’s been performing without an audience for the last 3 months, Mr. President, you get used to it.

[S Desmond @SCDesmond]

@bendbroadband But you can't get through to them. Hours on the phone and tickets responded to days later.

Down again.

[S Desmond @SCDesmond]

@bendbroadband Internet has been down for over an hour. And no I don't have 1+ hours to wait on hold with support to be told to restart my router. Did that.

[Downdetector @downdetector]

User reports indicate Bendbroadband is having problems since 7:16 PM EDT. https://t.co/R0u6l7QU9V RT if you're also having problems #Bendbroaddown

[S Desmond @SCDesmond]

Did you know that you could pick up treats from Goody's now in Bend and Sunriver locations? Go to https://t.co/3OqmlD7W6Z to order a pickup. #yumyum #inbend #bendoregon

[S Desmond @SCDesmond]

@TOffroader Today's years old.

[S Desmond @SCDesmond]

Feeling like a prepper. https://t.co/5ZdrBbFV4S

[S Desmond @SCDesmond]

The response contains the tenants of sexism in modern day politics. Mind blowing.

[Aaron Rupar @atrupar]

TRUMP on Elizabeth Warren: "I think lack of talent was her problem. She had a tremendous lack of talent ... she is a very mean person and people don't like her. People don't want that. They like a person like me that isn't mean."

[S Desmond @SCDesmond]

And now same cat is dumping out his water bowl and meowing at it, because he feels the need to do that every night at 11pm.

Is there a song for that?

[S Desmond @SCDesmond]

Kitty at my foot and I want to... (name that tune). https://t.co/5rQg1W2kJG