Steven Elsham

AVP @Salesforce. Opinions my own.

[Steven Elsham @SElsham]

@CraghoppersUK It's pretty basic stuff. You need to test your ecommerce site. You need to make sure it's bullet-proof in the critical Black Friday to mid-Jan period. Not testing costs money. I wasted 40-mins. I was interested how bad it would get. Most people wouldn't persevere. Fix it quick!

[Steven Elsham @SElsham]

@CraghoppersUK not sure how well the sale is going.
I signed up for the email updates, got a voucher. It doesn't work.
I tried to create an account. On iPad/Safari/Chrome, Mac/Safari/Firefox. Errors on all of them. Tried to buy and checkout. Checking out fails too. Test your site

[Steven Elsham @SElsham]

@Surreyheath Thanks for picking this up, I appreciate you following through.

[Steven Elsham @SElsham]

Interesting opinion piece on what will, or won’t, change post- coronavirus. I’m with Bezos.
https://t.co/3VJwhHlNUJ

[Steven Elsham @SElsham]

@TacxSupport I have a 2016 Domane SLR 6 Disc. It has a thru axel. It’s not one of the bikes on the “compatibility” list for the Neo 2T. Will I need an adapter, and if so, which one? Thank you

[Steven Elsham @SElsham]

@AirFranceUK kudos to Air France customer service team. Resolved a problem I couldn’t get fixed in the App or online through Twitter. Didn’t make me call so I could get it resolved while rushing on/off flights. Great CX.

[Steven Elsham @SElsham]

@007 #Unsubscribe

[Steven Elsham @SElsham]

"if only the citizens of Facebook could be nudged to seek something better". With network effects continuing to drive FB's stranglehold, it's difficult seeing where an equivalent alternative might come from--it needs to be a paradigm shift.
https://t.co/NbEdSnBeQj @TheEconomist

[Steven Elsham @SElsham]

@TrekBikes hey guys, love your bikes (have 5) but the web site is awful! I’m trying to change my email address for orders. It’s changed from [email protected] to [email protected]. Contact me form doesn’t work (testing??). How do I change my email address? Thanks

[Steven Elsham @SElsham]

@RoryStewartUK Really sorry to see you're not going through to the final round. One day, honesty and integrity will pay dividends. Authenticity is a core value of leadership and it will be valued. When that becomes apparent to your party, I look forward to seeing you coming roaring back.

[Michael Taylor @Mike_taylor83]

Interesting future predictions and view on IoT and AI from @Peter_Levine https://t.co/1IFvYILIny

[Steven Elsham @SElsham]

From The Economist: The biggest moment of 2017 revealed: Donald Trump’s inauguration https://t.co/Lcyzisv40P

[Steven Elsham @SElsham]

Great advice from @CxDaryn: don't ignore the #customer in front of you to answer the ringing phone https://t.co/K6KEkbUkKj

[Steven Elsham @SElsham]

Learn how @OracleCloud supports the hyper growth of midsize online retailer @wigglebikeshop: https://t.co/vLXAnDv5fz

[Steven Elsham @SElsham]

3 tips from @Nike's @TimDegner on how to get your message across to your audience in a story-telling kind of way: https://t.co/vtucURhnl7

[Steven Elsham @SElsham]

Read @CxDaryn's latest blog on why interruptive #marketing works, when done right! #CX https://t.co/JU5wINoN2A

[Steven Elsham @SElsham]

Streaming music just got better. @dmprofessional teams up with @OracleServCloud & #IoT to ‘wow’ listeners: https://t.co/hW5ojGiR51

[Steven Elsham @SElsham]

#BigData won’t drive creativity, big insights will. Great article by Jane Evans via @BrandQuarterly https://t.co/EYdRqlurbZ

[Steven Elsham @SElsham]

.@smajensen takes you through a training regime to cut your content #marketing fat! https://t.co/mxL2TM4tje

[Steven Elsham @SElsham]

You're getting married! Well, your #data is…with your #customer profile. Check out today's #marketers challenges: https://t.co/E53xtFO6Ce