My delayed bag should have been delivered to me @AmericanAir didnโt even advise when the bag was to arrive, I had to track my bag on the https://t.co/OzIP1DRZCp website and call to confirm that my bag made the flight from CLT to MBJ. This is absolutely unacceptable customer servi
@AmericanAir should find away to remind their agents in @MBJAIRPORT not because I have a Jamaican accent does not mean I live there. I should not have had to travel from Kingston to Montego Bay to pick up my luggage that arrived 2 days after me. My delayed bag should have been de