SHIVAM CHANDRA

Engineering Student
Studying at CUSAT
X - Davian
Passionate about Cricket
#bikelover

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Team, looks like you guys are just doing copy and paste. Almost same response to all the issues. Request you to carefully go through the case. Or may be you guys just created a bot for replying with a drafted message. We expect better than this from Flipkart. Thanks

[SHIVAM CHANDRA @SHIVAMC45443853]

Hello @Flipkart @flipkartsupport,

It's been 15 days and I'm still struggling to get the resolution.

Support staffs just mentioning that case has been escalated and providing new date for resolution.

ORDER ID :OD337735271495050100

Below are few snapshots for reference.

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Hi Team, Yesterday I was called by social media team and told that, within 24 hours, I will receive an email asking my bank account details for refund. Also, Team will also confirm on the same. But no email or call received any from team so far. FYI, I am posting after 24 hours.

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Hi @flipkartsupport, please provide a timeline. It again 1 more day and I'm still unsure about the resolution. Or if not possible to provide the resolution, just tell me, I will buy the new product from somewhere else and will console myself that I have wasted the money. Thanks

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Please try to look into it on priority as I'm already keeping patience waiting for resolution for 15+ days. Thanks

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Hi @flipkartsupport @Flipkart,
Yesterday I was called by one executive and was asked to wait for 24 hours. But yet no response from the team. Could you please check and call back. Thanks.

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Please provide a timeline for the call and the resolution. Because I already waited for more than 2 weeks. Thanks

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Looking like I'm not going to get any resolution. Because the support staffs also having incomplete knowledge. And there is not draft or email or the every escalation. This is really pathetic experience. Policies are worst. Amazon has much better policy.

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport I tried from each and every aspect.
Everytime I'm being told that please wait for 24 to 48 hours. Including today, it's been 6th time.
Everytime they are mentioning that "We are working to it". And next time again, I have to explain again Please align someone with good knowledge.

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Gas was not passing through one of the burner and it's been already more than 15 days. I request replacement just after I received and tested the product. But replacement was canceled after keeping the order status stuck for 1 week. Now, the support team is just giving next date.

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Hi @flipkartsupport , I am still waiting for the resolution. Please look into this matter at the earliest.

[SHIVAM CHANDRA @SHIVAMC45443853]

And here below, I'm pasting the issue. Matter is mentioned in the below screenshot as X platform has some restrictions on the character limit.

[SHIVAM CHANDRA @SHIVAMC45443853]

@flipkartsupport Hi @flipkartsupport, I already kept quiet for last 2 weeks and I spoke up when there was no resolution provided. So, I'm not going to delete anything until unless resolution will not be provided. Everytime, I'm being asked to wait for 24 - 48 hours. Do you think this is feasible?

[SHIVAM CHANDRA @SHIVAMC45443853]

@Flipkart @flipkartsupport I have already kept patience for last two weeks. Replacement has been delayed for 1 week and now after canceling, return is not being provided. This was literally not expected from flipkart. Literally worst experience.

[SHIVAM CHANDRA @SHIVAMC45443853]

@Cleartrip Hi Karan/@Cleartrip , I opted the same but support staff enabled the deduction which is Rs. 1665. Please help me to get the full refund. Thanks

[SHIVAM CHANDRA @SHIVAMC45443853]

Hello @Cleartrip,
I had flight booked through clear trip and it was canceled by the airlines. Now when I reached out to clear trip regarding refund, I was charged the convenience fee. My question is why we, customers should pay the penalty for airlines mistake. Attaching Ss below

[SHIVAM CHANDRA @SHIVAMC45443853]

@Cleartrip Thanks Karan/@Cleartrip for looking. Let me know if any other details needed from my end. Thanks

[SHIVAM CHANDRA @SHIVAMC45443853]

Hi @JioCare @reliancejio,

I drafted my complain in the below screenshot due to character limit policy.

[SHIVAM CHANDRA @SHIVAMC45443853]

@storalok @X @SonuSood @MoHFW_INDIA @ravikishann We have raised 6.5 Lakhs out of 20 Lakhs. Requesting everyone's support to come forward and donate whatever is possible at individual level.

https://t.co/44yRcTTsOu

[SHIVAM CHANDRA @SHIVAMC45443853]

@storalok @X @SonuSood @MoHFW_INDIA @ravikishann Although he is already working at one of the biggest Indian MNC, but estimate given by hospital is very high and it getting very tough for him to manage the bills as a single earning member of his family.

Below is fundraiser link. Please circulate it.
https://t.co/44yRcTTsOu