@British_Airways Been 36 hours now in Cape Town with no luggage. All help and phone numbers either engaged or just not answering. We have no information about what’s going on and the bag tracking doesn’t work! Absolutely terrible service BA.
Great! I’m so pleased you managed to get a text to me. What about the completely ruined trip that’s cost me over 2k and without the bag of equipment and tools I cannot complete my work this week. Is BA going to reimburse this as I will now need to return again to complete my work
@Quotatis please contact me as I am fed up with the multiple calls and messages being received every day for services I have not requested. You are not answering and calls nore replying to emails.
@Homebase_uk please could someone contact me regarding an order that was advertised as delivery in 6 days and we are still waiting 5 weeks later. Definitely not great customer services!
@VirginAtlantic It won’t change the fact when I asked if I could use the virgin lounge to take tablets for my diabetes and that due to this I wasn’t feeling great they declined but said if I purchased a premium economy ticket I then could use the lounge.... and no water being offered at gate.
@VirginAtlantic very very disappointed with being delayed for 3.5 hours in JNB airport. It just proves that economy passengers mean nothing to Virgin leaving them to fend for themselves even if they are sick! Not impressed
@hiltonmalta just like to say thank you to Daniel at the Executive lounge for a smooth and friendly Check-in. Rooms are fabulous and view is stunning. Just what we needed on our 10 year wedding anniversary.
Simon Barnes