@MaybeMercutio Please send us a DM through this channel right now so I can personally help you process your payment and add service to your account to get you up and running.
@MaybeMercutio Thanks for reaching out and for bringing this to our attention! As your service provider, this is definitely not how we want things to go for you.
@KalachTwit We are incredibly sorry to hear about this experience with your new line and the service you received. We want to investigate this and assist you immediately. Please send us a Direct Message (DM) with your account details so we can look into this right away.
@RememberToHope Hello there! Thank you for sharing your feedback with us. We sincerely apologize for the difficulties you have encountered. We would like to assist you in resolving these concerns; please send us a DM so that we can investigate this further and provide the necessary support.
@flowergirlchar Hi there! Thank you for reaching out to us. We’re really sorry to hear about the inconvenience you experienced, but we will gladly work on resolving it for you. We just sent you a DM so we can look into this right away!
@michael61728342 Hi there, thank you for taking the time to post your comments, please contact us by sending a direct message on our social media channels. We'll be happy to help you.
@Lexi0931466773h Hi, Lex. It will be a pleasure to check what is happening with your phone; please send us a direct message or write to us via any of our social media channels. We’ll be happy to help you.
@msreese89 Thank you for doing business with us. We would like to check what is going on with your phone please send us a DM or write to us on any of our Social Media platforms, we'll be happy to help you.
@Flaco03__ Thank you for contacting us today, we are sorry to know you are experiencing issues with your line, we have sent you a DM for further assistance.
@ABJupital Hello there ! Thank you for contact us.
We'd love to clear up those questions for you, could you send us a quick private message? That way, we can chat through the details properly
@roxygal21 I completely understand wanting to lower your monthly costs. Let's see what discounts we can find for you! Please send us a DM so that we can get started.
@mevolkan Oh, I see that now. My bad! Can you shoot us a DM here real quick? I want to get that email address taken off your account safely so we can keep all the private info locked down.
@mevolkan Hi there! I'm sorry to hear you're having issues redeeming your loyalty points. Allow us to handle this for you and make sure you can use those perks on your account. Kindly send us a DM here so we can take a look into your account.
@Bear0678 We’re here to help you find that perfect balance between a low bill and staying connected to the people who matter most! If you need assistance, please DM us on our social media platforms.
@Bear0678 Hi, Collier. We hear you, and we definitely don't want you to feel like you’re being "punished" for being budget-conscious. Saving money is a smart move, but we understand how frustrating it is when the features you rely on suddenly disappear.
@Triciat1fl Hi! We are truly sorry to hear that you have had this kind of experience with our services. This is truly not what we aim to provide you, that is why, we have sent you a DM to better assist you. We will find the best solution for this matter. Please check your inbox. Thanks!
@fabvled Hi there, we’re incredibly sorry for the frustration and the wait. We definitely want to get this sorted out so you can get your Number Transfer Pin (NTP) without further delay.
Please send us a DM here for us to send you the NTP. Thanks!