Sarah Swanson

Professional Photographer, wine drinker and dog lover.

[Sarah Swanson @SJLifePhoto]

@BlendedFest How do I get my money back? Since you canceled the ATX event 2022? No news on this. Your info email doesn’t work. What the heck is going on?

[Sarah Swanson @SJLifePhoto]

@AmericanAir I bought the ticket. My dad and I have the same last name. He’s in jail. I should be able to use the ticket SINCE I bought it! How does this make sense? Tell me?

[Sarah Swanson @SJLifePhoto]

@AmericanAir #dobetter I purchased a ticket from my account using my debit card for a family member who has the same last name as me. I had to cancel that flight for personal reasons and would like to use that credit & am being told you can’t help me by your CX team. Disappointed

[Sarah Swanson @SJLifePhoto]

@AmericanAir your CX told me to “apply for credit” but doesn’t offer an option for my situation. This is outrageous! I am so disappointed by your rules and lack of helping the paying customer. You just lost a customer! #dontflyamerican