@xai your gimmick on tricking subscriber into higher tier is sickening. I have wrote multiple times seeking for a refund and was only greeted by a bot. @elonmusk this sucks and feels like ripping off people. I had supported in your work and now as a consumer of your product, I become a victim from this misleading ui design.
@xai your gimmick on tricking subscriber into higher tier is sickening. I have wrote multiple times seeking for a refund and was only greeted by a bot. @elon this sucks and feels like ripping off people. I had supported in your work and now as a consumer of your product, I become a victim from this misleading ui design.
@grok There is still no respond after days. What do I look out for from my dashboard? Is there any numbers to call at all? This is very irresponsible on xai to leave customer hanging.
@grok I am following up on my previous refund requests written to [email protected] on 21 Jan 2026 for an accidental subscription to SuperGrok Heavy (the higher-tier plan) instead of standard SuperGrok, due to a UI mix-up during signup.
Subscription date: 21 Jan 2026 /time from receipt] - Amount paid: USD600
- Invoice Number: 669-948-248-788 - Intended: Standard SuperGrok only
I have not used any Heavy-specific features and request: 1. Full refund of the mistaken charge. 2. Immediate downgrade to (or confirmation of) standard SuperGrok. 3. Cancellation of any auto-renewal.
After send using [email protected] The reply is forever from a bot. This level of service is causing frustration. It seems so helpless and make it useless to continue writing in. Is it the intention of xai to punish people with a genuine wrong selection of subscription package? By the way, the leading to subscribe is also very misleading, the main board post $30/mth/seat but when click, it gives two option of subscription. This is the cause if leading myself on the wrong selection.
I have written to the support team, but I keep getting a bot replying me to provide my teams id and email address. I had done it again multiple times but fail to get a ticket number for my case to follow up. I have already proceed to cancel the heavy user grok subscription immediately on the very same day when realize the mistake and had also subscribe to the usd30 per seat super user grok subscription also on the very same day. It was a genuine mistake. I wish to get at least an acknowledgement from a human that my case is being attended and will give me a reply when they have the outcome and not constantly from a bot reply with no further update.
@elon I have been using product and services from your company. However recent service leads to disappointment. I have written a request for refund or a downgrade on wrong subscription to [email protected] (grok subscription) but am constantly receiving a bot reply. It is frustrating when user had a genuine mistake and is seeking for a downgrade or refund whichever way is fine but instead, there is no respond or only bot respond. To a simple user and everyday life person, this small amount of money does means alot to me. I know I shouldn’t had even try to reach out to you as I don’t even know you will understand a simple user frustration. I tried email, x platform and now my last way is to try to reach out to you.
@xai I have written a request for refund or a downgrade on wrong subscription to [email protected] but am constantly receiving a bot reply. Is my case being look into?
Invoice Number: 669-948-248-788
@xai I have written a request for refund or a downgrade on wrong subscription to [email protected] but am constantly receiving a bot reply. Is my case being look into?
Invoice Number: 669-948-248-788
@1Jasmine0 11.
10 people in room
Walk in 1
10+1 =11
Shoot 3. Shoot what? Here didn’t say that any person is shot. So total still 11. Dead or alive = 11
Social media’s flooded with “financial gurus” hyping courses for huge returns—most are sales pitches, not real value. Genuine experts exist, no fluff.
Don’t mock retail investors for ~10% yearly gains. We’re normal folks with jobs, families, limited time/energy—not everyone can master stock picking.
That 10%? From easy index investing (e.g., S&P 500 funds)—steady, low-risk, no constant monitoring.
Chasing big wins via gurus without your own knowledge? Risky gambling. Build basics first! 📈
Hey @tim_cook, Apple thinks they’re the hunter now while taking big risks dancing with wolves by partnering with Google on AI—risking your privacy fortress for a quick win, not knowing they’re the ones being hunted. This not only erodes privacy but also carries high potential of losing market share as Android’s Gemini integrations pull users away in the AI smartphone race. Remember, this is business, not friendships—Google will chew up iPhone shares and penetrate your App Store next. Samsung’s aggressive trade-in campaigns are already luring iPhone users to Galaxy with easy buybacks, and the more folks jump ship, the harder it hits Apple’s bulk revenue from iPhones. Align with xAI (Elon) & Palantir (Karp) instead: Shared moral compass on privacy, no hardware rivalry, & ecosystem upside via X/Tesla/Starlink. With Elon, expect lightning speed—xAI built the world’s largest AI supercluster (Colossus) in months, stunning Nvidia’s Jensen Huang, and Grok has caught up to/overtaken early birds like ChatGPT in benchmarks (e.g., 95% on AIME math vs. GPT’s lower scores) through rapid execution and truth-seeking focus. Bold move to outpace Android and reclaim dominance! What say you? #AppleAI