Scott Monson

Sales and Business Development Executive

[Scott Monson @skmonson]

Hey American Airlines, your callback application does not seem to work. When the callback asks me to push 1 to get connected to a person, nothing happens. I did this about 5 times. Pushing 1 does not work. It keeps saying I need to push 1 again. Then it disconnects the line.

[Scott Monson @skmonson]

Are others having issues with LinkedIn going down this morning?

[Black Venture Capital Consortium @bvcc_vc]

Congratulations to the BVCC 2020 pitch competition winner: @EvoluteIO! #bvccpitchcomp 🎉🎉

[Scott Monson @skmonson]

@ab415 Congratulations on your new adventure!

[Scott Monson @skmonson]

@chipchilders congratulations

[Scott Monson @skmonson]

Will the nest app ever work correctly?

[Scott Monson @skmonson]

Companies that allow you to signup for a service online, but do not let you know that you will have to call them to cancel the service are making a fundamental mistake.

If you want to keep your customers, engage them, bring value, and make it easy. Churn is very costly.

[Scott Monson @skmonson]

Good Saturday read or listen:
Breaking Down Digital Transformation With David L. Rogers [Lecture] | FourWeekMBA https://t.co/38EoIQHdRF

[Scott Monson @skmonson]

Ha! Has this ever happened to you?!

[Scott Monson @skmonson]

@fourweekmba I found your site recently while doing research. Thanks for providing great content and explanations on many business models!

[Scott Monson @skmonson]

Great read for anyone managing through digital transformation.

[Scott Monson @skmonson]

I am not a developer, but I tried @TensorFlow for the first time. In less than 15 minutes and a few lines of python, I built a simple neural network and did 2 trainings on the model. Very impressed with how simple it was.

[Scott Monson @skmonson]

@AmericanAir PHX to DTW and DTW to PHX, no power plugs, no screens...#poorservice again 2 week’s in a row. At least you’re consistent...making it hard to stay loyal

[Scott Monson @skmonson]

Instead of buying a dining table, maybe Secretary Carson should have spent the $31k on revolving doors. Sure seems like the White House could use some.

[Scott Monson @skmonson]

How Having More Power Changes You as a Boss https://t.co/5iZuwav1bK - good quick read

[Scott Monson @skmonson]

@swardley It would be interesting to know what each company includes in their cloud revenue.

[Simon Wardley @swardley]

I generally find the hardest part of HR in a large organisation is not finding or hiring talent but instead retaining it and bizarrely enough - remembering that you have got it.

[Scott Monson @skmonson]

Why digital strategies fail https://t.co/Wby1xc8YZi via @McKQuarterly - a good, quick read

[Scott Monson @skmonson]

Is @att having issues with support? Chat not responding and call center connects to a busy signal...