Hi, we are sorry to hear your internet has been out all day — I understand how frustrating that is, especially with the WNBA Finals tonight. We want to get you back online as quickly as possible.
To proceed further, please select the Private Message tab so we can continue assisting you securely.
Hi there, we are truly sorry for the stress and inconvenience you’ve faced — from missing military, fiber, and port-in credits, to waived activation fees being charged, an unauthorized protection plan, and your family’s phone lines disconnected over a billing dispute. I understand how urgent this is, especially when you’ve already sent us a DM and posted publicly.
To proceed further, please select the Private Message tab so we can continue assisting you securely and review Case #0005538222 without sending you through another support loop. ^ Natalie.
@VinnDoggRadio We appreciate you bringing this to our attention, and we would be happy to have your address added to our list of residences that prefer not to be visited. Please DM us with your name and complete street address. https://t.co/7m6RT3Hk4n
@VlXXlN Hi there, we understand how frustrating this has been for you and would be happy to take a closer look. Could you please send us a DM with the full details, along with your full name, account number, contact number, and complete address?
@fem_mil We'd be happy to look into this for you. Please send us a DM with your name, your complete address, your account number if you are a current customer, and the best contact number to reach you. https://t.co/7m6RT3Hk4n
@Renee_McCue We understand your concern about unwanted phone calls or texts of any kind. Learn more about your options for preventing spam by visiting: https://t.co/YJU81gG9cn.
@Ki__toyourheart Hi, Kiara. We know unwanted calls of any kind are frustrating. Our free ActiveArmor app can help reduce the number of these types of calls you receive. Get details here: https://t.co/VMXdH2AthX.
@TheCardboardDu1 Having issues like this with your account is not the experience we would like you to have. Please send us a DM with your account number, contact number and more details about this issue, we'd like to learn more about this matter.
Lamentamos el malentendido, pero se ha comunicado con AT&T en los Estados Unidos, y es posible que no podamos ofrecer una solución directa. Para contactar a AT&T México, puede llamar a 800 1010 288 o, visite la página, https://t.co/FEL0u4pcI2 para más opciones. Agradecemos su comprensión.
@VijayM02141977 We love shout-outs like this, Vijay! If you could please send us a DM with your account number and confirm the date/time of your interaction with him, we'd be happy to pass along your kinds words and make sure Chris's efforts are recognized.
@schweatybollz Hi there, we're truly sorry to hear about the service issue you are facing. Your loyalty matter to us, and we're committed to help resolve your issue. To proceed further, please select the Private Message tab so we can continue assisting you securely. -PatriciaJ https://t.co/7m6RT3Hk4n
@golgorio Hola, gracias por contactarnos! Actualmente estás escribiendo a la cuenta de AT&T Estados Unidos. Te invitamos a usar solamente el @ATTMx para darle un seguimiento apropiado a tu caso.
@Sad_HAMs_ We would like to take a closer look into this for you. Could you send us a DM confirming your name, account number, and the best contact number and email address to follow up with you? https://t.co/7m6RT3Hk4n
Hello there, thank you for reaching out to us today. We see that you need assistance with your billing concern. We value our customers time. We apologize for any inconvenience this may have caused. This is not the experience we want you to have with us. When you're ready, click the Private Message tab, and we'll continue from there. ^RomanF