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@HopperSupport @hopper Noticed you guys are offering a “VIP” customer service now, for an additional charge. Strange way to deal with your current absolute trash/absent customer service.

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Especially to do 5 reps at 30 lbs 🙄

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If a person is on the hip abductor/ adductor machine please don’t stand directly behind them for their whole set. Twice. With your phone at your hip level.

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@RhanaRankin @hopper Best of luck! 💛🤞🏻 you’ll need it, dealing with their absolute slop of customer service

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@HopperSupport My email is my very common name, each time you’ve responded with something more outlandish. 🤔 almost seems intentional; as a way of avoiding actual solutions.

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@hopper @HopperSupport because I’ve been waiting on you for WEEKS to book a flight using my Future Travel Credit, I get to spend an extra hundred dollars out of pocket (and still not get to use my credit) 🙃 isn’t your app supposed to save me money?

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@hopper @HopperSupport Yeah you’ve said the same thing each time, and I’ve given you ample information each time. Is the third time the charm?

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@OdonkorIsrael @hopper Have they actually resolved your problem yet or just more fake sympathy?

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@hopper @HopperSupport so should I just book my new tickets out of pocket and assume my $700 is gone?

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Hey @fredlalonde are you noticing a trend with @hopper @HopperSupport and the customers? I appreciated your honesty in interviews Dec2020 but something’s gotta give. #pleasedobetter

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In the time it’s taken me to get a response from @hopper @HopperSupport I should’ve just gotten my pilots license and built a plane from scratch ✈️

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@Devinwill213121 @hopper You have better luck asking Santa @HopperSupport

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@EmilyRobinson18 @hopper Not according to the people I’ve spoken to, the reviews, the Reddit page, or Twitter 🙃

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@LundiCharms @hopper @HopperSupport Girl same

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@hopper @Self_Titled_ @HopperSupport “Please DM us if you want to chat further” and then wait months for a resolution? Okay! 🤡

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@HodaFood @hopper Not through @hopper @HopperSupport that’s for sure💀😬 you could check the gas station down the road, might have some better customer service there

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@LULU27591200 @HopperSupport Hey lulu, have they resolved your problem yet or are you like the other 99% of us that are pissed off and waiting for a DM back

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@HopperSupport We know HOW to do it, do you guys know how to respond??

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@ChelseaNyirenda @hopper Their email and app inquiries go unanswered/ takes months to get service, they couldn’t do that over the phone.

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@LomontJavier @hopper @HopperSupport Have you gotten a response? Because I sure haven’t. ⌛️ stillllllllllllll waiting