I hope both companies will now take this issue seriously and provide a fair and timely resolution.
This is not just about my device—customers deserve proper support and accountability when they receive a defective product.
@Flipkart@motorolaindia#ConsumerRights#Motorola
As I have not received a satisfactory resolution despite repeated follow-ups with Flipkart and Motorola, I have now filed a formal complaint with the appropriate consumer authorities. I have also initiated legal proceedings by filing a police complaint regarding this matter.
@flipkartsupport Based on my personal experience, I cannot recommend purchasing expensive products from Flipkart.
As a customer, I expected knowledgeable support and a fair resolution—not repeated template responses and confusion.
#Flipkart#CustomerExperience#MotorolaEdge60Pro
Dear @motorolaindia and @Flipkart,
I purchased a brand-new Motorola Edge 60 Pro, but from the very first day the camera has had a serious fogging issue, making it unusable.
I have done everything asked of me:
• Contacted Flipkart Support
• Contacted Motorola Support
I am now proceeding to file a formal complaint with the National Consumer Helpline and, if necessary, pursue the matter before the appropriate Consumer Commission.
I hope this issue is resolved immediately before further legal proceedings become necessary.
#Motorola#Consumer
a brand-new device.
I did not purchase a new premium smartphone to receive a repaired phone from day one. I am requesting a fair resolution for what appears to be an out-of-box manufacturing defect.
As no satisfactory resolution has been provided despite multiple follow-ups,
visited the authorized service center, submitted my IMEI, and followed every instruction provided.
Despite all this, I am being redirected between Flipkart and Motorola. Flipkart initially mentioned the 7-day replacement process, while Motorola is now only offering a repair for
Dear @motorolaindia, @Flipkart and @jagograhakjago,
I am extremely disappointed with the way my case has been handled.
I purchased a brand-new Motorola Edge 60 Pro, but from day one the camera has had a serious fogging issue. I have already contacted Flipkart, Motorola Support,
I am not the only customer facing this issue. There are already public reports on social media where another customer with the same camera fogging issue received a replacement.
Please stop giving conflicting information and resolve this case as soon as possible.
@Moto_Support Ordered a Motorola Edge 60 Pro from Flipkart, but I’m facing a camera fogging issue right out of the box. This is really disappointing for a premium smartphone.
I request @motorolaindia and @Flipkart to look into this and provide a quick resolution.
#Motorola
Ordered a Motorola Edge 60 Pro from Flipkart, but I’m facing a camera fogging issue right out of the box. This is really disappointing for a premium
I request @motorolaindia and @Flipkart to look into this and provide a quick resolution.
#MotorolaEdge60Pro#Motorola#Flipkart