Gemma Jones

Helping individuals and organisations be the very BEST they can be
Helping people SEE | Helping people THINK | Helping people CHANGE

[Gemma Jones @SPARKimprove]

@imperialvenues I booked 4 nights in Beit Hall in September. I could not stay more than 1 night as there was no hot water and the room was filthy. I was assured I'd get a refund, but now I am not getting any response to my repeated emails. Please help?

[Gemma Jones @SPARKimprove]

@imperialvenues I booked 4 nights in Beit Hall in September. I could not stay more than 1 night as there was no hot water and the room was filthy. I was assured I'd get a refund, but now I am not getting any response to my repeated emails. Please help?

[Gemma Jones @SPARKimprove]

How do you spot a #KataGeek out in the wild?
When they bring a Desired Operating Pattern, in the form of a block diagram, to their pottery class.
Safe to say, I found plenty of obstacles 🤣
#ScientificThinking

[Gemma Jones @SPARKimprove]

So,so excited that my kit from @Join_ZOE arrived today.

Can't wait to get started with the analysis, and begin experimenting!

#graspMYcurrentcondition
#scientificthinking

[Gemma Jones @SPARKimprove]

@RealMikeRother I was coached brilliantly by fellow #KGG, Parker Carroll. It was fun and I felt SUPER proud. And, it was yummy. #kataschoolcascadia

[Gemma Jones @SPARKimprove]

Happy Star Wars Day everyone!

May the Scientific Thinking force be with you!

#Kata #scientificthinking #leanthinking

[Gemma Jones @SPARKimprove]

Today I am sharing the story of my recent experiences of 'casual' sexism.

I debated whether or not to write this. Whether I should stay quiet and not rock the boat.

But I decided that this is too important not to share.

https://t.co/Dzu34OGZnd

#sexism
#leanthinking

[Zero Suicide Alliance @Zer0Suicide]

Are you a student who is worried about your housemate but you're not sure what to do or say?

Take the #student edition of our #SuicideAwareness training for support in how to see the signs, say the words, signpost to support 👇

https://t.co/ttIpL8GyIc

#StudentMentalHealth

[Gemma Jones @SPARKimprove]

Hi @canva

I LOVE using Canva to make documents - particularly workbooks and support materials for training. Any chance you might soon include the functionality for automatic page numbering?

🤞

[Gemma Jones @SPARKimprove]

@ShitFacilitator You have a fresh set of markers, a new pack of flipchart paper, and @Postit in every colour imaginable. 😻

[Gemma Jones @SPARKimprove]

I'm very lucky to be coaching two teams at @UMich - daily coaching cycles over @Zoom using @Mural storyboards.

Each team has a short process which they're working to improve, and by doing so, they're learning how to think and act in a more scientific way.

#ToyotaKata

[Mike Rother @RealMikeRother]

Here's a student team at the University of Michigan (College of Engineering) presenting their next target condition on their course project. Professor is Joi Mondisa @JoiMondisaPhD and the team's coach is Gemma Jones @SPARKimprove.
Toyota Kata in education ... such a great fit!

[Gemma Jones @SPARKimprove]

"The process to get the answers...is trying and failing and tweaking, over and over"

Awesome video of 5 years of experiments by the brilliant @MarkRober

https://t.co/x4U2x68iv8

[Gemma Jones @SPARKimprove]

Proud to be part of this series 👇

[Mike Rother @RealMikeRother]

Four Toyota Kata colleagues walk you through the four steps of the Improvement Kata.
Each one is only 30 minutes long.
Enjoy this thread with links to each recording!

[Gemma Jones @SPARKimprove]

I had a BLAST talking on the Baptist Management System podcast about the 1st step of the Improvement Kata:

⛰️Setting the Challenge

Interested in learning how to THINK and ACT in a more effective way? That will drive improvement?
Grab a ☕ 👉https://t.co/mjE7PHxKFv

#ToyotaKata

[Gemma Jones @SPARKimprove]

@MikeJonesIKCK Hi Mike, thank you and yes, drawn by me on my Surface Pro using @ConceptsApp

[Gemma Jones @SPARKimprove]

Improvement can be exponential - v.slow at first, but then increasing. With consistent + frequent practice, all of a sudden the progress can be HUGE.

This phenomenon can be frustrating for a new learner, but the coach must let them experience it themselves.

#katamicrolearning

[Gemma Jones @SPARKimprove]

👇❤🧡💛💚💙💜

[Gemma Jones @SPARKimprove]

@consultswan @amazon Amazon have ruined the whole thing, I am still so cross!

Cannot play a specific song now, they will only shuffle songs by the artist, mixed in with other 'similar' songs. Same for playlists, they cannot be played in sequence, only shuffled.

SO NOT COOL 💔

@Spotify here I come.

[Gemma Jones @SPARKimprove]

Just had a full blown row with my Alexa as to why she wouldn't play my favourite playlist without shuffling.

I use this playlist to focus and GET ON IT.

After some desperate googling I discover that it's not just me, but this is an actual 'upgrade'.

Not happy @Amazon!

[Gemma Jones @SPARKimprove]

😲 Wow...I did not know this!

[Dan Hollick @DanHollick]

Morse code is designed so that you can decode it with this binary tree.

I just assumed people memorised every letter. 🤯