SocialSecurity_Press

Official posts from National Press Office @SocialSecurity Administration HQ. @SSAPress reposts and follows are not endorsements.

[Social Security @SocialSecurity]

Today, Social Security celebrated 90 years of service to the American people with @POTUS signing a proclamation in the Oval Office.

READ MORE about how Commissioner Bisignano is making SSA service faster, smarter, & more accessible than ever before: https://t.co/i6oYYjYGEt

[Social Security @SocialSecurity]

Under @POTUS’ leadership, we are getting RESULTS for the American people.

📺Commissioner Bisignano on @newsnationam ⬇️

[Social Security @SocialSecurity]

SSA Commissioner Bisignano reflects on 90 years of Social Security and its future:

“President Donald Trump has pledged to protect and preserve Social Security, and I am honored to lead the agency as Commissioner at such a pivotal moment.”

READ MORE ⬇️
https://t.co/1NhNOCcxOh

[Social Security @SocialSecurity]

In 1975, the Social Security Administration introduced the direct deposit program for the payment of benefits. For the first time, an electronic funds transfer payment, commonly known as direct deposit, could be sent to an account at a financial institution.

[Social Security @SocialSecurity]

Spousal benefits were first introduced in 1939, just four years after the Social Security Act was signed into law, allowing spouses and minor children of retired workers to receive benefits and expanding financial security for families

[Money Movers @moneymoverscnbc]

"We're running a digital business now – we have more transactions online than anywhere else."

@SocialSecurity Commissioner Frank Bisignano explains how he's looking to revamp the agency using lessons learned from his career in financial services:
https://t.co/qy2jBCMmda

[Social Security @SocialSecurity]

Social Security added 13 new conditions to the Compassionate Allowances (CAL) list, enabling more people to access disability benefits faster.

https://t.co/eOC0almbg8

[Social Security @SocialSecurity]

Social Security numbers were first issued in November 1936. As of early August 2025, 548.3 million different numbers had been issued.

[Social Security @SocialSecurity]

SSA at 90: Ida May Fuller from Ludlow, Vermont was the first recipient of monthly Social Security benefits.

[Social Security @SocialSecurity]

The Social Security Act was signed by Franklin D. Roosevelt on August 14, 1935. Taxes were collected for the first time in January 1937 and the first one-time, lump-sum payments were made that same month. Regular ongoing monthly benefits started in January 1940.

[Social Security @SocialSecurity]

MUST READ: Commissioner Bisignano's letter to @SenWarren regarding the customer service improvements happening at SSA.

https://t.co/uj8RXYLc7U

[Social Security @SocialSecurity]

SSA Commissioner Bisignano joined @MariaBartiromo this morning to talk about the significant improvements made to customer service over the past three months.

“We’ve taken wait times from the last administration on the phones, which averaged 30 minutes, to last week 5 minutes.”

[Social Security @SocialSecurity]

Today, SSA released the following statement following Commissioner Bisignano's meeting with @SenWarren:

“Commissioner Bisignano had a productive meeting with Senator Warren where he presented improved customer service metrics that are currently being realized on the phone, in field offices, and online. Senator Warren reacted positively to many of the indicators, specifically lower phone and field office wait times, the reduction of the disability claims backlog by 25%, and the speed at which the SSFA payments were completed – 5 months ahead of schedule. Commissioner Bisignano agreed with Senator Warren’s suggestion to have SSA OIG audit the numbers he provided to the Senator, which were prepared using long-held measurement methodology by the dedicated federal workforce at SSA.”

[Social Security @SocialSecurity]

🚨NEW: SSA is meeting the needs of more customers at greater speed as we undergo a strategic transformation to better serve the American public.

✅More calls with less wait time
✅Quicker field office visits
✅24/7 access to benefits online

More: https://t.co/ikFCWPBVI9

[Social Security @SocialSecurity]

House Ways and Means Committee Chair, Jason Smith, highlighted the swift action taken by the Social Security Administration to complete 3.1 million payments under the Social Security Fairness Act, 5 months ahead of schedule! Americans affected by WEP & GPO received the benefits they were owed.
https://t.co/xHkEghWSvX

[SocialSecurity_Press @SSAPress]

House Ways and Means Committee Chair, Jason Smith, highlighted the swift action taken by the Social Security Administration to complete 3.1 million payments under the Social Security Fairness Act, 5 months ahead of schedule! Americans affected by WEP & GPO received the benefits they were owed.
https://t.co/2rOSCBXQxI

[SocialSecurity_Press @SSAPress]

"My top priority is to transform SSA into a model of excellence — an organization that operates at peak efficiency and delivers outstanding service to every American," - Commissioner Frank Bisignano.
https://t.co/SSUnIChLb7

[SocialSecurity_Press @SSAPress]

ACTUALLY @washingtonpost, we're serving customers FASTER on the 800 Number so far this year compared to the last 2 years. AND we achieved this while helping 17.4 million MORE customers than last year, processing 380K transactions daily.

Thank you to the dedicated staff @SocialSecurity who delivered these results for the American people, while sending over 3.1 million payments, totaling over $17 billion, to eligible beneficiaries under the Social Security Fairness Act - 5 MONTHS AHEAD of SCHEDULE! 🏆🇺🇸🚀

[Sarah Ellison @sarahellison]

Social Security pulls field office staff to answer overwhelmed phone line. The agency has struggled to improve customer service amid cutbacks, long wait times and a crashing website, by @MerylKornfield @hannah_natanson https://t.co/EP8olTtXvE

[SocialSecurity_Press @SSAPress]

"My top priority is to transform SSA into a model of excellence—an organization that operates at peak efficiency and delivers outstanding service to every American. The American people have waited long enough for better service, and they deserve the absolute best from their government. I am deeply grateful to our dedicated employees who are already making this turnaround a reality." - SSA Commissioner Frank J. Bisignano

Learn more here: https://t.co/Y84wJYo2HG. (5/5)

[SocialSecurity_Press @SSAPress]

ICYMI: #SocialSecurity announced significant progress in transforming the agency into a premier service organization. Here are the highlights:

SSA completed ALL SSFA payments 5 months early
The agency completed over 3.1 million payments to Americans including firefighters, police officers, teachers, and other critical public servants. To date, SSA has made over $17 billion in payments. 🧵 (1/5)

[SocialSecurity_Press @SSAPress]

SSA is reducing backlogs ⬇️
Decreasing the initial disability claims backlog by 25%, from a record high of 1.2 million cases pending last summer to 950,000 cases pending today.

Achieving a historic low of approximately 276,000 disability hearings pending, with customers experiencing wait times 60 days shorter than last summer. (4/5)