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that the business profile complies with the guidelines. If you have any questions, we request you to get in touch with our direct support team. We appreciate your patience and understanding. -Ava
This is unhelpful and vague plus we are following all guidelines.
@STORsquare Hi there. Just to confirm, have you tried reaching out to our support team by filling this form https://t.co/1PlIGlviOV. If you’ve done that already, please share the case ID via DM. -Amy
Thanks for getting back. We’ve looked into the case details and found that our team has shared an appropriate response with you on the case. The business profile in question could not be reinstated as it is in violation of our guidelines → https://t.co/NYFPUT72n2. Please ensure
@STORsquare Hi there. Just to confirm, have you tried reaching out to our support team by filling this form https://t.co/1PlIGlviOV. If you’ve done that already, please share the case ID via DM. -Amy
Yes we have filled out the form and have also submitted an appeal. We have sent you a dm with the case is already and it got us nowhere. Nobody will tell us exactly why our account was disabled and we keep getting automated responses.
@STORsquare Hi there. Just to confirm, have you tried reaching out to our support team by filling this form https://t.co/1PlIGlviOV. If you’ve done that already, please share the case ID via DM. -Amy
@GoogleMyBiz won’t even respond to us now. As a #locallyowned business, not being able to use our GMB profile and get reviews is impacting our bottom line. The worst part is we don’t even know what happened and nobody will tell us. Can someone please help?
@hawwleey@GoogleMyBiz The only thing we can think of is the fact that we had our employees really start asking for Google reviews and we got a ton in a short period of time? But they were all customers. Google won’t give us a reason why no matter how many times we ask
We’ve been trying to get this fixed for a month. Putting us off may not seem like a big deal to @GoogleMyBiz but as a #locallyowned & operated business,Google reviews & ads are essential for us to grow.We understand things are busy but were disappointed in how they’ve handled it
We’ve been trying to get this fixed for a month. Putting us off may not seem like a big deal to @GoogleMyBiz but as a #locallyowned & operated business,Google reviews & ads are essential for us to grow.We understand things are busy but were disappointed in how they’ve handled it
@samsachs@GoogleMyBiz This happened to us too!! Nobody will help us. Google reviews are a huge part of our business and they don’t seem to care or do anything to actually help
We sent requests to existing clients who reviews, and 11 of them filled out @GoogMyBiz reviews within 30 minutes or so
30 minutes later, @GoogleMyBiz disabled my GMB profile and it has been down since April 11th
We submitted an appeal immediately but haven’t heard back— does anyone have experience with this or know how to get it reinstated?
@GoogMyBiz can you fix this?
Point proven. No reply to our questions and we get a message that literally says “this is an automated reply” this is preventing our local business from growing because our 5 star Google reviews are what drives business
We’ve been trying to get this fixed for a month. Putting us off may not seem like a big deal to @GoogleMyBiz but as a #locallyowned & operated business,Google reviews & ads are essential for us to grow.We understand things are busy but were disappointed in how they’ve handled it
Can someone at @GoogleMyBiz please help? Our google profile has been suspended & we have jumped through all the hoops only to receive the same exact automated email every single time. We have emailed, sent geotagged photos, sent pieces of mail w our address. Google reviews are