@MattNorlander Matt, finally listened to the Lillywhite and Harris pods. Excellent work! I’m left longing to understand the dynamic that evolved with Steve and the Band on AFTW. Was it cathartic? Strained? Had both grown to far from those magical days of the 90s? Any comment?
Hey @SouthwestAir? My wife @ttsamoutalis has been on hold for almost four hours on the phone? I understand you have major issues going on but if your system is messed up, should she continue to hold or hang up and start over #help
@SouthwestAir With all due respect. @SouthwestAir has dropped the ball on customer service. How long must someone wait on the phone? We are coming up on 4hrs. Half a workday. If your system is affected, maybe you cha be policy and reach out to the customer who is soliticing help @ttsamoutalis
Hey @SouthwestAir! Good day. I know you’re busy. But…my wife @ttsamoutalis has been on hold for 3 hours and 20 minutes. I’ve always know SWA to be so great at customer service but this is abysmal. Can someone help her?
@MandT_Bank really? 2 days in a row? Make a public statement that you will be waving any overdraft fees. Your customer service is the absolute worst and your product isn’t much better.