SWISSGEAR

Life is always in motion. Everything from technology to lifestyle essentials should be able to go where you go.

[SWISSGEAR @SWISSGEAR]

@lionnwinter @lionnwinterIf purchased from https://t.co/aTZjtRI39N:

https://t.co/geW492BiL9

If purchased from a retailer (Target, Walmart, Amazon, etc.):

https://t.co/fXLwJHMkXm

Please include your proof of purchase and photos of the damage when submitting the claim.

If you're unsu...

[SWISSGEAR @SWISSGEAR]

@lionnwinter @lionnwinterHi Lion,

If your luggage is ripping after only a few uses and it is covered by a 10-year warranty, the next step is to submit a warranty claim so our team can review the damage and determine whether it qualifies for coverage.

Please submit your claim through th...

[SWISSGEAR @SWISSGEAR]

@lionnwinter Hi there Lion,

We’re sorry to hear that you’re experiencing an issue with your purchase. We understand how important it is for your gear to perform reliably, especially when you’re on the move. Every authentic SWISSGEAR and WENGER product is thoughtfully designed for travel...

[SWISSGEAR @SWISSGEAR]

@TJD876 Hi Tav! I am sorry to hear this! Please reach out to [email protected] and they will be able to assist you. Safe travels!

[SWISSGEAR @SWISSGEAR]

@zwriter @zwriter

[SWISSGEAR @SWISSGEAR]

@JEricR @JEricR

[SWISSGEAR @SWISSGEAR]

@JEricR @JEricR

Hi,

Thank you so much for reaching out, and we're thrilled to hear that you’re loving your rolling bag! We truly appreciate your feedback.

At this time, we do not stock or offer replacement parts for our rolling bags. I’m sorry for any inconvenience this may cause...

[SWISSGEAR @SWISSGEAR]

@JEricR @JEricR

[SWISSGEAR @SWISSGEAR]

@JEricR @JEricR

[SWISSGEAR @SWISSGEAR]

@JEricR @JEricR

[SWISSGEAR @SWISSGEAR]

@zwriter @zwriter

[SWISSGEAR @SWISSGEAR]

@zwriter @zwriter

[SWISSGEAR @SWISSGEAR]

@johncmack A customer service support agent will be reaching out to you today to resolve this issue. We appreciate your patience and the opportunity to make this right.

[SWISSGEAR @SWISSGEAR]

@johncmack Could you please share your email address or the best contact information to reach you? Once I have that, I’ll review your claim details right away.
Thank you for giving me the chance to help.

[SWISSGEAR @SWISSGEAR]

Win a ski trip to Switzerland 🇨🇭

Enter now via the link in our bio + @SWISSGEAR on IG.

See official rules for eligibility and full terms.
#SwissgearSweepstakes

[SWISSGEAR @SWISSGEAR]

@RobertD32663079 We completely understand your disappointment, and we appreciate you giving our product a try. Even though this wasn’t a direct purchase, we’d still like to make things right. Please send us a DM with your contact info, and our Support team can discuss possible options.

[SWISSGEAR @SWISSGEAR]

@xcatch Sorry you had a frustrating experience.. we do have real support teams ready to help. While we don’t currently offer parts like sternum straps, we’re happy to help you find a compatible third-party option that may work with your 2762. Please DM us if you still need assistance.

[SWISSGEAR @SWISSGEAR]

@HaggiosParresia We’re sorry to hear this and understand the frustration. Return shipping applies for change-of-mind returns and reflects the carrier’s cost. We’d still like to help—please DM us your order details so we can take a closer look.

[SWISSGEAR @SWISSGEAR]

@pastorwebby Upgrading to another Swiss isn’t just the safe move… It’s the smart one. We’ll be here for the next decade, too. Let us know if you'd like some recommendations, and we'll send them right over. We also have a HUGE sale going on at the moment. You can always reach us at custome...