Sukriti Sachdev

Cross Border Business Evangelist
Co-Founder & COO
@Ekaga_India

[Sukriti Sachdev @Sachdev_Sukriti]

@NepalAirlinesRA Dear team, Very sorry to say ground staff at Kathmandu airport #insensitive #rude we hv ever experienced. I wish i had the video recording and could hv shown to the world how my child was pushed and was hurt. #nepalairlines #worstever

[Sukriti Sachdev @Sachdev_Sukriti]

14 minutes of call …80% long hold time and then bang….. disconnect !!!
#horriblecustomerservice #furlenco #rentfurniture @FurlencoSupport @FURLENCO

[Sukriti Sachdev @Sachdev_Sukriti]

Thats shows transparency and being genuine !
When one is eligible for a refund and the statements are Contradictory! @FurlencoSupport @FURLENCO Three cheers for your “customer centric approach” #furlenco #rentfurniture

[Sukriti Sachdev @Sachdev_Sukriti]

As usual Furlenco team sleeping on the request @FURLENCO @FurlencoSupport

[Sukriti Sachdev @Sachdev_Sukriti]

Heights of negligence @FURLENCO @FurlencoSupport ! #furnitureonrent #furlenco

[Sukriti Sachdev @Sachdev_Sukriti]

Yet another email ! Which for sure will be left unanswered ! Not at all customer centric…How can u ignore so many requests? @FURLENCO @FurlencoSupport
@AjithKarimpana I must say the teams are least bothered to respond! & that too multiple times !

[Sukriti Sachdev @Sachdev_Sukriti]

PFA screenshot of Another email! @FurlencoSupport @FURLENCO
#rentfurniture #furnitureonrent #furlenco
Must say hats off to the most non responsive team ever !!!! #zerocustomersupport

[Sukriti Sachdev @Sachdev_Sukriti]

@FurlencoSupport @FURLENCO
Its been 2 days i am waiting revert.Even after calling twice none responds back… Is it too much a customer is asking for? Pfa proof of unattended emails

[Sukriti Sachdev @Sachdev_Sukriti]

@FURLENCO @FurlencoSupport Not reverting to emails would do no good at all

[Sukriti Sachdev @Sachdev_Sukriti]

@FurlencoSupport @FURLENCO
Horrible is the word for ur support!
“Help” is just not in ur dictionary!
Hv been requesting for a call back/email, but u guys are just so non responsive.
Zero customer centric ! Ignoring mails is not the solution!

[Sukriti Sachdev @Sachdev_Sukriti]

@FURLENCO @FurlencoSupport I hv seriously failed to understand u guys

[Sukriti Sachdev @Sachdev_Sukriti]

@FURLENCO @FurlencoSupport I mean , one you create a return request yourself of the product which was not even mentioned of. Two - you are sending me pending dues invoice instead of refunding the amt which was comitted over the call

[Sukriti Sachdev @Sachdev_Sukriti]

@FURLENCO @FurlencoSupport The issue is still not fully resolved…As usual the team has again stopped responding…i really don’t understand the problem of not supporting…What is the issue??

[Sukriti Sachdev @Sachdev_Sukriti]

#furlenco #furlencofurniture #rentfurniture

[Sukriti Sachdev @Sachdev_Sukriti]

Take it or forget the refunds ! What an amazing policy @FURLENCO @FurlencoSupport

[Sukriti Sachdev @Sachdev_Sukriti]

@OfficeOf_MM @mansukhmandviya In addition to this kindly train officials of @Aarogyasetu1 app how to provide right information & resolve issues of citizens first. Its been 25 days we are chasing and no answer till now. These fancy things wont help if the basic issues wont be resolved.

[Sukriti Sachdev @Sachdev_Sukriti]

16 feb an email was sent, the id was provided by @Aarogyasetu1 executives but sadly that email id does not exist. I mean this is utter negligence. These officials don’t even know how to address the issues and give wrong information

[Sukriti Sachdev @Sachdev_Sukriti]

Kindly pay attention. @rtiindia The ref number is INCMR/R/E/22/00132 @ICMRDELHI @OfficeOf_MM @mansukhmandviya
We need an answer to the same. All efforts made, but have no answers to our question. @GoI_MeitY @MoHFW_INDIA @SetuAarogya
#righttoinformation

[Harkaran Sachdev @harkaransachdev]

@SetuAarogya @ICMRDELHI its been 1 month and 10 days when i had tested covid positive. Even has 31 Jan report which from Pathkind which is -ive, still #aarogyasetu app shows me positive. Can i expect some help. Facing daily challenges due to this @MoHFW_INDIA @pathkindlabs

[Sukriti Sachdev @Sachdev_Sukriti]

@OfficeOf_MM @mansukhmandviya

[Sukriti Sachdev @Sachdev_Sukriti]

@MoHFW_INDIA @GoI_MeitY @SetuAarogya @ICMRDELHI
You guys should pay attention to important things
Not responding to emails or not having answers to the numerous calls made will not help @rtiindia

[Harkaran Sachdev @harkaransachdev]

@SetuAarogya I had been tested positive on 17 Jan 2022 and then subsequently negative on 31 Jan 2022. However till date my app shows that i am covid positive due to which i am facing travel challenges. The helpline has not been able to resolve this. Kindly suggest the way forward