sachit sabherwal

[sachit sabherwal @SachitSabherwal]

@cromaretail Setting new records for bad CX? After DM saying “we’ll get back to you” there’s been no response on chat, no reply to 5 emails. Customer care says wait “24 hours,” store says “talk to customer care,” and social is unresponsive. Just stuck in a never-ending CX loop. What now?

[sachit sabherwal @SachitSabherwal]

@cromaretail @IndiaHaier
Bought a Haier AC from Croma...rude technicians, unprofessional, mounted unit incorrectly, added charges without consent, and worst of all… the AC doesn't even work. No support or update since Saturday. I want to return the product...but no support!

[sachit sabherwal @SachitSabherwal]

@airvistara need to travel urgently and none of your system seems to be working! Need immediate and urgent assistance. DM'd details!

[sachit sabherwal @SachitSabherwal]

@airtelindia @Airtel_Presence @Airtel_Presence @airtelindia 7th day with 0 internet. Still waiting for you to find the time to respond and resolve my concern 😳
Is this the quality of support one must expect from Airtel?

[sachit sabherwal @SachitSabherwal]

@airtelindia, internet down since 4 days! 4 executives told 4 different stories. False commitments of confirming engineer visits. Executives misbehaving and hanging up mid-conversation denying support. Resolution TAT increasing by 3 hours since 4 daya! Pathetic support!

[sachit sabherwal @SachitSabherwal]

@airtelindia @Airtel_Presence @Airtel_Presence @airtelindia won’t even bother to respond now. I must call out your super helpful customer care executives who continue to offer 0 support! The self acclaimed best internet provider fails at basic customer service!
#servicedisaster

[sachit sabherwal @SachitSabherwal]

@YatraOfficial @Yatra_Care mistakenly booked an @airvistara flight (Incorrect date). Spoke with the airline:They said I can claim a full refund/reschedule without any charges. Trying to call you but none of your lines are active. Details shared in inbox @Yatra_Care (pls revert)

[Prateek Sabherwal @IamSabherwal]

@airvistara has cancelled my flight from Kolkata to Mumbai. I’m td I Need to call a number to reschedule but 3 calls of 45-55 minutes and no response. @airvistara help what to do? Can’t be stuck in a new city forever.

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[sachit sabherwal @SachitSabherwal]

Bought a new @Dell laptop.The audio jack stopped working on the 4th day.Spent 3 nights to fix the issue with Dell support with no result.For replacement they demand 50 working days to deliver a new laptop and are taking away my existing laptop in 2 days. @DellCares @DellCaresPRO

[Triptii Rustagi @RustagiTripti]

URGENT NEED OF MEDICAL ASSISTANCE FOR A POSITIVE COVID-19 PATIENT IN L.L.R.M HOSPITAL, MEERUT, UP.
@myogiadityanath @myogioffice @drharshvardhan @CMOfficeUP @MoHFW_INDIA @HMOIndia @dm_ghaziabad @rahulkanwal @DelhiPolice @Uppolice @ndtv
#COVID__19 #CovidIndiaSeva

[sachit sabherwal @SachitSabherwal]

@AppleSupport this is just so annoying!
You have been replying to tweets!!!!
Don’t you see my tweet and DM sent around 2 days ago?
Till when do you wanna keep me waiting??
This is just so annoying!
#noreply #noresponse #annoying #angry #Unbelievable

[sachit sabherwal @SachitSabherwal]

@AppleSupport @Apple your services are again disappointing me. No resolution till date. No reply to the DM, no response from the executive, no resolution from the service centre!!!
#disappointing #nostandards #angry #unacceptable