Safaricom PLC

Safaricom is a purpose-led technology company providing a wide range of services and solutions covering the full range of mobile, data and financial services.

[Safaricom PLC @SafaricomPLC]

Lewa Marathon nayo ilikuwa mwecheche!

[SafaricomSport @SafaricomSports]

A great race doesn't end at the finish line.

Meet Joy Mathu, a medical practitioner who was part of the medical team supporting runners at the @LewaSafMarathon in @LewaConservancy, including 42KM winner Samson Lemayan.

Every champion and every finisher has a team behind them, and people like Joy play an important role in helping runners recover after one of the world's toughest marathons.

#RunLewa #LewaSafariMarathon

[Safaricom PLC @SafaricomPLC]

@AbdinurPeace Hi Abdi, sorry about that. Does he want to block the line? If so, kindly DM https://t.co/6UobYSJtix us the phone number and an alternative number we can use to call him. ^PS

[Safaricom PLC @SafaricomPLC]

Open My OneApp, select Buy Bundles, choose B-Live and enjoy streaming your way.

[Safaricom PLC @SafaricomPLC]

@KezzyJames1 Good evening James, sorry for the experience. Please DM https://t.co/6UobYSJtix your account number and contact for follow up. ^KP

[Safaricom PLC @SafaricomPLC]

@zippyrah Hello @zippyrah, kindly share a brief of the issue you are experiencing so that we can assist. Apologies for the inconvenience.^MM

[Safaricom PLC @SafaricomPLC]

Lewa Marathon nayo ilikuwa mwecheche!

[SafaricomSport @SafaricomSports]

A great race doesn't end at the finish line.

Meet Joy Mathu, a medical practitioner who was part of the medical team supporting runners at the @LewaSafMarathon in @LewaConservancy, including 42KM winner Samson Lemayan.

Every champion and every finisher has a team behind them, and people like Joy play an important role in helping runners recover after one of the world's toughest marathons.

#RunLewa #LewaSafariMarathon

[Safaricom PLC @SafaricomPLC]

@united_d_m Good evening United_d_m, sorry for the experience. Please DM https://t.co/6UobYSJtix your phone number, full name, ID number and year of birth for investigations. ^KP

[Safaricom PLC @SafaricomPLC]

@Biko_Stevie Hello @Biko_Stevie, apologies, we understand how frustrating this can be, kindly DM https://t.co/6UobYSJtix your phone number, full name, ID Number and year of birth we check and advise. ^KC

[Safaricom PLC @SafaricomPLC]

These numbers reflect what happens when men are taught to “man up,” push through, and keep quiet.​

If more men are struggling in silence, then silence is part of the problem.​

#SafaricomPopoteUlipo

[Safaricom PLC @SafaricomPLC]

@lincloud3 Kindly delete your number from the Timeline for security reasons.Include your name as you DM.^GW

[Safaricom PLC @SafaricomPLC]

@IanLudic Hey @IanLudic, on it. ^MU

[Safaricom PLC @SafaricomPLC]

@Stacymwangi254 Responding shortly. ^AK

[Safaricom PLC @SafaricomPLC]

Customer Notice : Please note that the website https://t.co/Wsb9FU2BUy is not a legal or official website, and it has no association with Safaricom.

Do not share your personal details, phone number, M-PESA PIN, or bank information. The official and authorized Ziidi Trader platform can be securely accessed through My OneApp. Safaricom will never ask you for your private credentials.

#JiulizeNiUkweliAmaNiCon and report any suspicious activity via SMS 333 or on #MyOneApp.

[Safaricom PLC @SafaricomPLC]

@lincloud3 Sorry for that @lincloud3, please DM - https://t.co/F5KZa8EprG issue we assist. ^KN

[Safaricom PLC @SafaricomPLC]

@SInvestmen95596 Good evening, sorry about that. Please specify the shares you are referring to and DM https://t.co/6UobYSJtix your phone number, full name, ID number and year of birth. ^KP

[Safaricom PLC @SafaricomPLC]

@Stacymwangi254 Hi @Stacymwangi254 ,sorry to hear that. Kindly clarify if you mean My One App or My Safaricom App and DM us the challenges you are experiencing with the App, the affected phone number, your full name, ID number and year of birth for check. ^JP

[Safaricom PLC @SafaricomPLC]

@lincloud3 Hi lincloud3 Sorry to hear. Kindly DM your mobile number and name we check and advise. ^TL

[Esther Waititu @E_Waititu]

Every once in a while, you come across feedback that reminds you why innovation matters.
To everyone who has taken the time to try #MyOneApp, share feedback, and challenge us to do better, thank you. #ZiidiTrader #FinancialInclusion #Innovation

[Esther Waititu @E_Waititu]

Behind every small business is a person with a dream, a family to support and the determination to keep going even when the odds are stacked against them.

One of the best parts of my job is spending time with our customers. The conversations are always real, about the hustle, growth, difficult moments and often about what comes next. Their resilience and determination, despite the odds, is something I deeply admire.

Last month, together with Mariam Cassim, Chief Executive Officer Fintech Group at @Vodacom , we spent time with merchants in Ruaka listening to their stories and experiences. The business environment has changed significantly and as M-PESA, we have evolved alongside it.

Today, we are no longer only providing payment solutions. We are integrating financial services to help businesses access credit, invest for the future with Ziidi Trader and Money Market Find and protect themselves through bespoke insurance solutions. Through the Business Hub and Mpesa Business App we are giving businesses greater visibility and control over their operations and cash flow through a single interface.

The mobile phone is no longer just a communication device, it has become a financial services platform and an engine for enterprise growth.

This #WorldMSMEDay, I celebrate every builder, every dreamer, and every entrepreneur working tirelessly to keep their businesses moving forward.

Our economy does not move without you, and we remain committed to ensuring that the tools and solutions available to businesses continue to keep pace with your ambition.

Here’s to Kenya’s MSMEs, the backbone of our economy and the driving force behind our communities.

#WorldMSMEDay #TransformingLives #MPESANation

[Safaricom PLC @SafaricomPLC]

@PiriahSuzzane Hi Piriah. Apologies for the experience. We would like to follow up. Kindly see DM. ^KD

[Safaricom PLC @SafaricomPLC]

@ShiksDe72896 Hi @ShiksDe72896 ,sorry about that. For your Mpesa agent commission queries, kindly contact your Mpesa agent admin or head office for clarification. ^JP

[Safaricom PLC @SafaricomPLC]

Technology is transforming the way conservation is carried out at @LewaConservancy.

Across the conservancy, every GPS signal, drone flight, and camera trap contributes to a smarter and more connected approach to protecting wildlife.

Rangers in the field can report incidents in real time, whether it's an injured animal, or suspicious activity, with every alert reaching the Operations Room instantly.

This real-time flow of information allows teams to monitor wildlife movements, identify potential threats early, and coordinate rapid responses across the landscape.

By combining advanced technology with the expertise of dedicated rangers, the Conservancy is building a future where wildlife is protected through faster responses and better intelligence.

@LewaSafMarathon, @tusk_org

#LewaSafariMarathon #RunLewa

[Safaricom PLC @SafaricomPLC]

@BrianNyarangi Hi @BrianNyarangi, apologies for the above experience. Kindly ensure to update the app to the most recent version and then use the app. ^NG

[Safaricom PLC @SafaricomPLC]

@sirkushmwenyewe Hi @sirkushmwenyewe , kindly follow the steps guided to report fraud. ^JP