@ACTFibernet Internet down since 7 AM and still not restored. Ticket SR10382323208404 shows “Work in Progress” with resolution only by 9 PM. This is unacceptable. Please escalate and resolve immediately. #ACTFibernet
@ACTFibernet Ticket SR10382323208404: your Power Box is drilled into my wall and runs on my inverter/battery power. ACT must pay monthly rent plus electricity. No new connections from my space without my written consent and rent.
@ACTFibernet Ticket SR10382323208404: Power Box is installed and internet is back. As agreed, I need monthly rent for the space in my house, plus a credit for all days of downtime. Please confirm the rent amount and credit in writing.
@ACTFibernet It has been 3days since you said this was escalated,and NO ONE has contacted me. My internet is still down.Ticket still unresolved. Stop sending automated responses and tell me exactly WHEN a technician or supervisor will call me. I am also disputing the power box space/rent."
@ACTFibernet Ticket SR10382323208404: ETR 4 Oct 9 PM crossed, internet still down, and I paid. Your team called again about the Power Box. I will give space in my house if ACT pays monthly rent. Restore service ASAP and credit lost days.
@ACTFibernet “It’s already been 2 days, and the issue is still not resolved. This is taking far too long. Please provide a clear timeframe for restoration and resolve it urgently. Ticket: SR10382323208404.”
@ACTFibernet It's been [X hours] since I asked for a timeframe and there is still no connection. I am paying for a service I cannot use. Ticket SR103823232208404. Please stop with the generic responses and provide a firm, guaranteed time for restoration.
@ACTFibernet Thanks for the update. Could you please confirm the expected timeframe for restoring my connection? I need to know when the service is likely to be back.
@ACTFibernet (SR10382323208404)"Engineer is asking to install an area distribution box in my home, powered from my electricity,and drill my walls.I did not agree to this.I want my own connection restored without hosting shared equipment,or written terms with rent and electricity compensation.
@ACTFibernet “This outage has spoiled the entire Sunday for my family. The kids had no entertainment at home because of the internet issue. Please don’t just highlight the ticket—resolve it urgently and restore the connection today.”
@TANGEDCO_Offcl@CMOTamilnadu@CTR_Nirmalkumar@TNDIPRNEWS Meter reading has been taken yesterday in kovur Sikkarayapuram area but still bill amount has been not shared in mobile number are email id,This is first time I’m facing issue like this
@TTKPRESTIGELTD Great job, Vasanth Kumar! 👏 You turned me from a window shopper into a real buyer! 🛍️ Excellent customer service and product knowledge at Prestige Brands, Chennai Porur – Lakshmi Nagara Beanch. Keep it up! ⭐