@amazonIN@AmazonHelp
Ordered a bag on 6 July. Marked “delivered” on 7 July 11:45 PM—but never received it.
Replacement promised by 9 July, still not delivered. Contacted support 12+ times, even got an email promising delivery by 10 July noon. Nothing yet.
#AmazonIndia
This experience has been exhausting and unprofessional.
I’ve wasted time, missed work, and had to follow up endlessly.
Kindly escalate to a supervisor or senior resolution team ASAP.
#CustomerExperience#Escalation#AmazonSupport
More context:
I provided my office address to ensure smooth delivery.
Support kept assuring me it would be delivered “on time.”
On 9 July, it showed "out for delivery" after 7 PM—but no one came.
All I get now is “we’ll raise a query.” No real action.
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