Sahil Goyal

Client Manager - Talent Acquisition

[Sahil Goyal @Sahilg2011]

@nuegoindia @getscapia @redBus_in PNR shared via DM

[Sahil Goyal @Sahilg2011]

Bus booked for 7:05 PM via @getscapia of @nuegoindia and was instructed to seek support from @redBus_in. Interestingly bus reached at pickup location at 8:26 PM while the delay message notification says 7:35 PM

What a collab…..Horrible services

[Sahil Goyal @Sahilg2011]

@redBus_in DM sent

[Sahil Goyal @Sahilg2011]

@scapiasupport Reverted via DM

[Sahil Goyal @Sahilg2011]

Some more images of the product and your CHATBOT is saying it cannot help for Flipkart’s fraud program.

[Sahil Goyal @Sahilg2011]

@flipkartsupport @Flipkart ordered Oddy Uniwrap and received something else. Interestingly unable to raise a return or even a complaint.

It took me a while to decide if I should order from flipkart and this is my experience. Will be raising this to consumer formun.

[Sahil Goyal @Sahilg2011]

@ZeptoNow @zeptocares - Your order cancelled and @amazonnow is at my door already in 7 mins. So happy that you don’t have #NoMonopoly in this business. Thanks to @amazonIN

[Sahil Goyal @Sahilg2011]

@zeptocares @ZeptoNow my clock moved 11 mins yours 4 mins? Can I get the same watch so that I get some extra life 😂 planning to raise this with Consumer forum soon. Order was placed at 2:02 though.

[Sahil Goyal @Sahilg2011]

Its still the same, showed 22 mins its been more than 30 now!! You won’t improve and interestingly one cannot raise a complaint as we cannot pass your ChatBot.

[Sahil Goyal @Sahilg2011]

@zeptocares had finally canceled the order as your agents were too busy to support and chatbot couldn’t transfer the chat as it couldn’t understand human emotions.

[Sahil Goyal @Sahilg2011]

@zeptocares Please call me anytime and also, today’s order is being delivered in 40-45 mins with commitment of 26 mins.

[Sahil Goyal @Sahilg2011]

@dominos_india - No response as expected. But I must commend your Chatbot which issued me INR 100 voucher with a picture of shoes.

@dominos - I am sure things are similar in other regions.

[Sahil Goyal @Sahilg2011]

@dominos @dominos_india I thought loaded means extra topping but was corrected by the delivered product with no toppings. Thanks for free education!!!

[Sahil Goyal @Sahilg2011]

@RapidoCares @rapidobikeapp Formal complaint raised with consumer forum.

[Sahil Goyal @Sahilg2011]

@rapidobikeapp Need some logic on your distance and charge calculations algorithms. Per google maps distance is 2.8 KM but I was charged for 6.8 KM. Interestingly car will take 9 mins to cover 2.8km distance but your E-rickshaw took 9-10 mins to cover more than double distance

[Sahil Goyal @Sahilg2011]

@RapidoCares @rapidobikeapp @RapidoCares Thanks for reverting and challenging results of google maps. And giving me enough to raise a legal complaint with Consumer formum. Will see you there!!

[Sahil Goyal @Sahilg2011]

@healthians @HealthiansHelp - Not sure if your team value customer’s time. Me just opening the app is like opening a can of unwanted calls. I would consider this as mental torture. Any thoughts?

[Sahil Goyal @Sahilg2011]

@airtelindia @Airtel_Presence @DoT_India - Just FYI, how @airtelindia @Airtel_Presence are harassing and avoiding customer concerns.

[Sahil Goyal @Sahilg2011]

@airtelindia @Airtel_Presence New wifi and postpaid connection in process on cancellation and port within 10 days of installation. Must say what a #Pathetic team you have. #ZERO support. Stop branding #Black as a premium service.

[Sahil Goyal @Sahilg2011]

@airtelindia @Airtel_Presence I am mentally harassed now by back to back calls from your team asking the same question and everybody asking time to look in this issue. I am #HUMBLY requesting to cancel my connection and refund my hard earned money on priority.

[Sahil Goyal @Sahilg2011]

@airtelindia @Airtel_Presence @airtelnews its time to shut down your social media support team I believe.