Sahitya Elluru

[Sahitya Elluru @SahityaElluru]

Order ID # 1207367 54097962770603
@myntra

[Sahitya Elluru @SahityaElluru]

Spoke to Ms Simram from your team. She asked me to wait for 11days to know order status
Order date 17jun
Delivery promised 20 Jun
Contacted support 22 June
asked to wait till 3rd July to know order status.
Asked to transfer call to superior.
Agent disconnected call
@myntra

[Sahitya Elluru @SahityaElluru]

@AJIOLife Its been 3 monts.. still no sight of refund.. i have already mailed you the bank credit card statement as well.. There is no refund credited from your side. Just closing the ticket without any action is not helping.. @AJIOLife order Id EX0010012377

[Sahitya Elluru @SahityaElluru]

AJIO taking new ways for customer stickiness, make sure customer keeps following up with them every 4-5 days.. Is this your new plan for customer retention.?

@AJIOLife

[Sahitya Elluru @SahityaElluru]

Refund req raise on 6th July. its been 1.5 months, and multiple 2 days excuses. so far we dont even know whats the issue..
I think AJIO took their 2 days promise to another level.. They never change their word, whenever we ask, its always 2 days. :-/ @AJIOLife

[Sahitya Elluru @SahityaElluru]

@flipkartsupport @Flipkart @amazonIN @amazon @BandBajaateRaho @_Kalyan_K product is yet to be shipped from 8 days and you are not even trying to expedite the delivery soon and instead asking bluntly to wait for another 7 days

[Sahitya Elluru @SahityaElluru]

Pathetic delivery service by @Flipkart . Ordered Aqua sure RO on 5th sep - Faulty product delivered on 9th sep. Replacement raised - 13th sep. Still the faulty machine sitting at my home. Replacement not shipped. @flipkartsupport orderid:OD122767133445570000

[Sahitya Elluru @SahityaElluru]

@flipkartsupport @Flipkart @amazonIN @amazon @BandBajaateRaho @_Kalyan_K your customer care is having a serious problem transferring the call to their supervisors.. They make the customer wait for every time and finally cut the calls.. Horrible attitude towards customer.. @Flipkart @flipkartsupport @_Kalyan_K

[Sahitya Elluru @SahityaElluru]

@FlipkartStories @Flipkart LOL Speed? are you serious. look at your customer care.all they do is reiterate customer problem & ask to wait. your logistics? replacement product is waiting to be shipped from more than 8days. vendors? who send faulty item @Flipkart @flipkartsupport orderid:OD122767133445570000

[Sahitya Elluru @SahityaElluru]

@flipkartsupport btw if you need i can send you complete recording.. 90% of time, call was on hold.. apart from that standard reply.. your customer care folks just reiterate the details i shared and will say, we have raised a request. asked for senior team - make us wait and disconnect @Flipkart

[Sahitya Elluru @SahityaElluru]

@flipkartsupport @Flipkart Sahitya Elluru
@SahityaElluru
·
you are not calling but giving missed call.i just contacted your customer care from 75******02. was on call with your support team from last 35 min. they made me wait and disconnected when asked to connect senior team @Flipkart @flipkartsupport

[Sahitya Elluru @SahityaElluru]

@flipkartsupport @Flipkart order id: orderid:OD122767133445570000 placed the order on 5th seo.. Now you are asking me wait till 3rd oct for my replacement?????????????

[Sahitya Elluru @SahityaElluru]

@flipkartsupport What nonsense is this? You are now changing my deliver and installation and pushing it by 2 more weeks? If you c an't replace it soon, just take back your faulty product and send my money back.. Pathetic service @Flipkart @flipkartsupport

[Sahitya Elluru @SahityaElluru]

If you cant replace just take back your faulty product and refund my money Order id: OD122767133445570000

[Sahitya Elluru @SahityaElluru]

@Flipkart @flipkartsupport Technician visit is done on 15th sep for return approval.. still status waiting for technician visit.. Multiple times i have called flipkart and updated regarding the issue but just hear back standard dialogues. You are just wasting customer time