Saif Mallick

[Saif Mallick @SaifMallic74]

@MyIndusIndBank It's a shame that even Indusind Bank doesn't know what is the process!!!! Joke

[Saif Mallick @SaifMallic74]

@MyIndusIndBank I am trying to reach out to credit card customer care from 23rd of June but due to recent changes in the IVR I'm really disappointed that I'm not able to connect to the customer service agent. I sent an email on 23rd June asking if my EMI conversion was successful

[Saif Mallick @SaifMallic74]

@MyIndusIndBank Day 10: Still no resolution. I tried all the mentioned steps but after pressing '0' for live representative it says that due to high call volume need to 1 for call back or I can wait and then immediately call gets disconnected!!!

[Saif Mallick @SaifMallic74]

@MyIndusIndBank I'll not be paying any amount or EMI until my issue is resolved!!!

[Saif Mallick @SaifMallic74]

@MyIndusIndBank started abusing me! How are the guys getting my number?? Who is leaking them my number??? This is really concerning

[Saif Mallick @SaifMallic74]

@MyIndusIndBank 9th Day: Still no resolution!!

[Saif Mallick @SaifMallic74]

@MyIndusIndBank Definitely!!!

[Saif Mallick @SaifMallic74]

@MyIndusIndBank I'll be available post 2PM

[Saif Mallick @SaifMallic74]

@MyIndusIndBank Lol each time you say that Ull get back but there will be no response?? Is this how Indusind bank is dedicated to its customers?

[Saif Mallick @SaifMallic74]

@MyIndusIndBank Indusind bank is so unprofessional and you're representatives too. A person named Anand called and he hung on my face asking to call back at 3PM??? Pathetic customer care just pathetic. I regret getting the card now

[Saif Mallick @SaifMallic74]

@MyIndusIndBank Such a shame that it's been more than a week but still no representative have called me to resolve my issue. I should had never opted for Indusind credit card!!!!

[Saif Mallick @SaifMallic74]

@MyIndusIndBank Could you please confirm what is the TAT to resolve my query? It's been more than a week but still there is no resolution!!!!

[Saif Mallick @SaifMallic74]

@MyIndusIndBank and please look into this and confirm back ASAP

[Saif Mallick @SaifMallic74]

@MyIndusIndBank write my concern and explain the issue by sharing my screen. I told him that I'm not comfortable sharing my screen and I asked him to call back tomorrow so that I'll operate from Laptop but this guy said that I can't do this from Laptop. I'm concerned that he might be a scammer

[Saif Mallick @SaifMallic74]

@MyIndusIndBank to live representative and on the other hand there is no response from indusind though multiple emails are sent. Really it's so frustrating and I feel like to block my card due to poor customer service.

Please contact me : 7204330962

[Saif Mallick @SaifMallic74]

@MyIndusIndBank and what would be EMI amount that I'm liable to pay but I'm very very disappointed that though I have reached out multiple times but still there is no response from the Indusind. I mean how are we suppose to clarify any questions if we're not able to connect

[Saif Mallick @SaifMallic74]

@MyIndusIndBank and what would be EMI amount that I'm liable to pay but I'm very very disappointed that though I have reached out multiple times but still there is no response from the Indusind. I mean how are we suppose to clarify any questions if we're not able to connect

[Saif Mallick @SaifMallic74]

@MyIndusIndBank I am trying to reach out to credit card customer care from 23rd of June but due to recent changes in the IVR I'm really disappointed that I'm not able to connect to the customer service agent. I sent an email on 23rd June asking if my EMI conversion was successful