@KLM Then 90 mins trying to sort the connections out as the algorithm had routed me via Singapore which meant landing in Auckland at midnight. Lack of integrated systems made this nearly impossible. @klm is wouldn't be hard to do better
@KLM There was a lack of transparency about what was going on, delays in updates and inconsistencies between the @klm app and the airport systems along with erroneous information. Example of the latter was notification of the flight be cancelled as it landed in Amsterdam.
@LewisHamliton on @TotoWolff_ leadership - "Toto really elevates people. I don't know any other leader who asks you how are things at home, so you are happier and you come to work and you commit more.