Sajith K V

[Sajith K V @SajithKV1170873]

@urbancompany_UC @urbancompany_UC :Urban company never take any ownership on cuatomer issues They have very primitiive way of suport system. These guys are not worth to consider any works.... just cheaters aligned with unprofessional guys....!

[Sajith K V @SajithKV1170873]

@DC_DesignCafe @GitaRamanan DC-1082850 / 98846 93933

[Sajith K V @SajithKV1170873]

@GitaRamanan @DC_DesignCafe : Hello Ms. Gita Ramanan. I believe, you are still with Design Cafe and owns the customer experience. I am one of your customers startes my home interior peoject with DC since FEB-2026 and still the peoject is dragging. Please connect back for details

[Sajith K V @SajithKV1170873]

@UC_Assist 9884693933

[Sajith K V @SajithKV1170873]

@urbancompany_UC @UC_Assist @abhirajbhal @varunkhaitan

I am highlighting Extremely disappointing experience with @urbancompany_UC!

I paid ₹50000+ for painting my new house after hearing UC Project Manager's fake commitment on the quality assurance, and the result was :

• Inadequate putty application & poor surface preparation •
. Improper/inadequate sanding and visible finish defects
. Extremely unprofessional workers who ask you to buy food for them daily, the painting equipment, thinner and finally ask for tips.
• Suspected improper paint mixing/excess water
• Paint stains on switchboards, doors & windows and entire floors ( they did not do packing and covering as committed)
. Mediocre workmanship and inexperienced painters
• No adherence to basic painting SOPs
• A 5-day job disrupting my office schedule
• Asian Paints technical inspection recommending REPAINTING, contradicting UC’s earlier assessment of “no issue”!
. Despite repeated escalations, missed commitments & no concrete resolution plan, my housewarming preparations for 20 Oct have been severely disrupted, causing financial loss and mental agony.

Why does a customer have to fight this hard for basic service quality and accountability?

@urbancompany_UC — I expect senior leadership intervention, a time-bound resolution & accountability. No more empty promises!

Just add: if you face any problems with Urban Company, no one bothers about customer issues, even if you reach out to the leadership team.

[Sajith K V @SajithKV1170873]

@SamsungIndia @SamsungMobile @SamsungMobileUS @Samsung @SamsungUS @samsungceo @SamsungCEO_Jae @Samsung

Note : This is a mail I sent to Samsung Leadership Team 4 days back - however, no acknowledgement or reaponse. This shows how much Samsung care about their customers and eecalations.

Dear Samsung Leadership Team,

I am writing this email as a long-standing and loyal Samsung customer, and currently an owner of the Samsung Galaxy S25 Ultra. I have consistently chosen Samsung’s flagship devices based on the brand’s reputation for innovation, premium build quality, and—most importantly—industry-leading camera performance.

However, I must express my growing disappointment and concern regarding Samsung’s apparent decline in camera leadership. Independent benchmarking platforms such as DXOMark, which are widely referenced by both consumers and industry analysts, no longer list the Galaxy S25 Ultra among the top 20 smartphones for camera performance (as published on https://t.co/IQEcO58CKP). This is particularly concerning given that brands such as Vivo, Oppo etc. are now outperforming Samsung in an area where Samsung was once clearly recognised as a market leader.

As a premium flagship customer, this raises an important and unavoidable question for me: should I continue investing in Samsung devices if the company is no longer prioritising or delivering excellence in one of its most defining features?

This feedback is not shared lightly. I expect a flagship device positioned at the highest price point to compete decisively at the top of global rankings, not fall behind emerging competitors. The current situation creates a perception that Samsung may be prioritising incremental hardware updates over meaningful camera innovation, which is a key purchase driver for many loyal customers like myself.

I would appreciate clarity on the following:

Does Samsung acknowledge the current gap in camera performance compared to leading competitors?

Are there concrete plans—either via software optimization or future hardware roadmaps—to restore Samsung’s leadership in smartphone camera technology?

How does Samsung intend to reassure premium customers that their expectations will continue to be met?

I genuinely want to remain a Samsung customer, but that decision will depend on how seriously the company addresses these concerns. I hope this feedback reaches the appropriate leadership teams and results in visible action.

Thank you for your time and consideration. I look forward to your response.

[Sajith K V @SajithKV1170873]

@SamsungIndia @Samsung @CEOofSamsung
Dear Samsung Senior Management,

I am writing this message with a great deal of surprise and frustration after my recent interactions with Samsung Shop Customer Care.

Until this experience, I genuinely considered Samsung’s customer support to be on par with Apple Support, which is globally recognized for its excellence. Unfortunately, that perception has been completely shattered by the mediocre support quality and unfriendly policies I encountered.

To explain:

1. I purchased a Galaxy Watch 7 from the Samsung online store. Soon after placing the order, I wanted to cancel it. However, Samsung’s system does not allow cancellations for “express delivery” orders — even though the so-called express delivery took four days.

2. I contacted customer support within 15 minutes of placing the order, expecting a simple resolution. Instead, the support agents were poorly trained, repeatedly reciting scripted responses with no customer empathy or initiative. I was told to reject the parcel upon delivery, which I did on 24th October, as instructed.

3. It has now been over 12 days, yet there has been no update on my refund. My follow-up emails to Samsung Shop Support remain unanswered, and even tagging the Samsung India Head has yielded no response.

Frankly, this experience has left me with the impression that Samsung is more focused on selling premium products than providing premium after-sales service. The lack of accountability and basic customer care reflects a serious gap in Samsung’s post-sale experience and quality assurance.

At this point, it feels like Samsung’s customer support is not just indifferent — it’s disrespectful to customers who trust and invest in your brand.

If anyone at Samsung still values customer satisfaction, I request immediate action on my case. Please find my details below for your reference and contact.

Sincerely,
Sajith KV
[phone]

[Sajith K V @SajithKV1170873]

@BoschGlobal Extremely Pathetic Customer Support by Bosch India Group!
I have purchased a Bosch Dishwasher 6 months back and it started giving issues now. To get connected to support is a nightmare. After many days efforts, I got a support ticket 6970393695 on 22 June 2025.After that they said some parts to be replaced and no news then! I had to write to support and after no response, I marked to India CEO Mr. Gunjan Srivastava. However, even after that, support team doesnt even care! Looks like the organisation's support system is pathetic than a roadside pan shop!! Are you really a global leader? You must be shame on you for keeping such inefficient support team and leadership!

[Sajith K V @SajithKV1170873]

@boschindia Extremely Pathetic Customer Support by Bosch India Group!
I have purchased a Bosch Dishwasher 6 months back and it started giving issues now. To get connected to support is a nightmare. After many days efforts, I got a support ticket 6970393695 on 22 June 2025.After that they said some parts to be replaced and no news then! I had to write to support and after no response, I marked to India CEO Mr. Gunjan Srivastava. However, even after that, support team doesnt even care! Looks like the organisation's support system is pathetic than a roadside pan shop!! Are you really a global leader? You must be shame on you for keeping such inefficient support team and leadership!

[Sajith K V @SajithKV1170873]

@BoschUK Extremely Pathetic Customer Support by Bosch India Group!
I have purchased a Bosch Dishwasher 6 months back and it started giving issues now. To get connected to support is a nightmare. After many days efforts, I got a support ticket 6970393695 on 22 June 2025.After that they said some parts to be replaced and no news then! I had to write to support and after no response, I marked to India CEO Mr. Gunjan Srivastava. However, even after that, support team doesnt even care! Looks like the organisation's support system is pathetic than a roadside pan shop!! Are you really a global leader? You must be shame on you for keeping such inefficient support team and leadership!

[Sajith K V @SajithKV1170873]

@NoBrokerCare I would lile to highlight the public about the mediocre services provided by NoBroker

1. The purpose of people choosing NoBroker suppose to be away from spammer agents in the fields. Unfortunately NoBroker behave much spammers than them!!
Their commitments to customers end after getting money to their bag! After that, it is customers problem and do not care tp support. Even the RMs assigned to customers also good for nothing!

KEEP AWAY FROM THESE SPAMMERS!

[Sajith K V @SajithKV1170873]

@BhavikaKapoor5 @RahulGandhi Are you guys not paid by ISI?

[Sajith K V @SajithKV1170873]

Are you not a traitor Mr. Rahul? Are you not trying to implement or being a mouth piece of ISI? Have you really investigatigated on what happened to the brave Vallabhai Patel due to your great gradfather's greed towards position?

Do you still have any courage or guts to talk like this face to face with Modi or Amit Shaw? Please show that guts in Parliament!

[Sajith K V @SajithKV1170873]

@IndiaWarZone https://t.co/iUNEQL9HL1

[Sajith K V @SajithKV1170873]

After seing many Pakis comment here, I really feel so sypathy to them as how their military and political leaders lie to them about a total India supremacy war to a Paki win!!! They dont understand the propaganda the politicians and army is leading there and making the poor people even more poor! Dear Pakis.. Come out of Dawn and Samaa who is dancing accoding to Pak leaders and read and listen reliable news and defense analysts... You will understand how pathetically you lost and how many of your Airbases are damaged... Your 20% air power is unusable now! Dont be stupids!!

[Sajith K V @SajithKV1170873]

@harshamjty

Escalation : Unsafe experience and customer support issues

Hello Swiggy Team

I am writing this email to highlight 2 critical issues.

My mobile number is : 9884693933 ( i am sharing this to track you my orders and interactions with customer support )

1. Today i have ordered an item in Swiggy and during delivery, the agent asked me some money to lend him as his salary is due! As i was not comfortable with his body language and Appearance, i have rejected that and denied that. As a surprise, he was continuously ringing my door bell and i had to tell him very hard that, i cannot support!

Question? What type of agents you are sending to your customers which is very unprofessional and unsafe for them?

2. I called you support numbers to complain this between 18:07 to 18:18. Two agents connected and both abruptly dropped the call without any resolution!! You guys do not even have courtesy to call back yoir customers yet!!!

Later i connected your chat support - they were also goo for nothing than giving some ' pre defined' answers!!!

Question : are you guys serious here? What type of support you are extending to customers when they have a problem ( who pay a decent handling charges to you )

I would like to get answers on the worst experience i had to go through with your support system and agent!!