• The customer experiences the quotation as an important part of the customer journey
•The customer considers the quotation as a predictor of the quality level of your company
Are you wondering how much revenue would be made by your company using a tailor-made quotation? (2/2)
Do you pay equal attention to your quotation as to the sales conversation?Realize that:
•A quote often travels through the customer organization
•The contact person you have spoken to, have to defend your quotation at his or her director (1/2)