Salesforce Ben

Looking to grow your #Salesforce career? We are the leading site for professionals to learn about features, news & certifications.

[Salesforce Ben @SalesforceBen]

Salesforce job demand fell 13% in 2026, but specialist skills like Agentforce and Revenue Cloud are gaining ground. Is the job market finally recovering, or simply becoming more selective?

https://t.co/t8Wqp1tq0o

[Salesforce Ben @SalesforceBen]

As ever, Salesforce’s latest release is bringing plenty of new features and updates to prepare for – so much so, we’ve got a second release guide!

Get caught up with what to expect with Tom Bassett’s two-part deep dive.

https://t.co/xcWz0sRcd2

[Salesforce Ben @SalesforceBen]

Every Salesforce Admin has faced the question: do you use Profiles, Permission Sets, or Record Types to configure your org? It’s easy to choose the wrong option.

Christine Marshall’s guide will help you make the right choice for your requirements.

https://t.co/4aFykakkDo

[Salesforce Ben @SalesforceBen]

In Salesforce development, AI can definitely speed things up. But too many teams go wrong when measuring its impact, leading to skewed metrics that hide its effect on your team’s time.

https://t.co/Sm9MidJwEx

[Salesforce Ben @SalesforceBen]

It’s been two years since Agentforce’s well-hyped launch. Salesforce touted many success stories at the time, but how are those brands doing today? Have they stayed with Agentforce?

https://t.co/ARAUQC6mNz

[Salesforce Ben @SalesforceBen]

Koa Decisions is effectively a cheaper, quicker way for an AI to make decisions, saving your more general-purpose LLMs for writing and reasoning. 

Henry Martin explains why Salesforce is betting on specialized models.

https://t.co/xIljB6qgIl

[Salesforce Ben @SalesforceBen]

Faster Salesforce development shouldn't mean greater data risk. Discover how to prepare for AI-assisted changes, test with realistic data, keep historical information accessible, and recover from unintended updates.

https://t.co/5K2NPnudTp

[Salesforce Ben @SalesforceBen]

AI can generate code, build solutions, and help with your Salesforce work, but does it replace the deep platform knowledge you gain from Trailhead?

Tim Combrdige explains why Trailhead still matters in the AI era.

https://t.co/uvG7hztivs

[Salesforce Ben @SalesforceBen]

Being a Salesforce CRM Manager requires a blend of skills and attributes that no course can prepare you for – some curiosity, project management, and both hard and soft skills.

Alina explores its origins and how you can step into this unique role.

https://t.co/OcQOW4NLnw

[Salesforce Ben @SalesforceBen]

Winter is here, but Salesforce’s next release, Spring ‘27, is already approaching. Ahead of the upcoming release, it’s time to review your configurations and prepare your org.

To get ready, read Tom Bassett’s in-depth guide.

https://t.co/4aYNjQxFCe

[Salesforce Ben @SalesforceBen]

Building custom views in Salesforce just became much easier with Quick Pages, a new (in beta) AI-powered tool to help users spin up custom pages using plain language.

Tim Combridge and Mariel Domingo explore the new feature and its capabilities.

https://t.co/cFWXyYlDQJ

[Salesforce Ben @SalesforceBen]

Are your Salesforce invoicing workflows ready for Europe’s changing e-invoicing rules? The deadlines are fast approaching – don’t wait until the last minute to tackle the complexities.

Mykhailo Radchenko details what e-invoicing requires before rollout.

https://t.co/tuAqdTBduX

[Salesforce Ben @SalesforceBen]

ServiceNow has laid off more staff in its third layoff round this year. 

Sasha covers the details, including how these cuts come after the company experienced its worst stock drop in history.

https://t.co/28swvQj6L1

[Salesforce Ben @SalesforceBen]

Using Claudeforce to accelerate Salesforce development? A strong data strategy is just as important as faster coding. Join us to explore best practices for data storage, compliance, testing, and recovery. Save your spot.

https://t.co/5K2NPnudTp

[Salesforce Ben @SalesforceBen]

Join us to explore what a more modern approach can look like, from document creation and e-signatures to data capture and write-back, with Salesforce as the central source of truth.

Register now: https://t.co/U8JNDH6zXj

[Salesforce Ben @SalesforceBen]

Salesforce’s decision to rename AIforce to SIforce has sparked confusion, criticism, and plenty of laughs across the community. But is this just another rebrand, or a sign of something bigger?

https://t.co/bOIgMblrfA

[Salesforce Ben @SalesforceBen]

Salesforce will acquire voice agent business Cresta, just days after announcing it would buy logistics supplier Rune Technologies and marketing giant Braze. 

Henry Martin examines what the Cresta deal means for Service Cloud and Agentforce capabilities.

https://t.co/LSefCL8l0S

[Salesforce Ben @SalesforceBen]

The Salesforce Platform App Builder exam now requires a 73% passing score, up from 63%. But does that actually make it harder, or are expectations simply changing?

Mariel explores the refreshed exam, and what candidates should know before taking it.

https://t.co/CtIGhXuDCH

[Salesforce Ben @SalesforceBen]

Is ignoring vibe coding the biggest career mistake a Salesforce Admin can make as AI remolds the role and changes expectations?

Tim Combridge presents the bullish case for why admins should try vibe-coding tools.

https://t.co/jYNGR1qiPR

[Salesforce Ben @SalesforceBen]

We counted how many times Salesforce said CRM over the last five Dreamforce keynotes, and what we found genuinely surprised us.

Sasha dives into the data and why this lighthearted metric helps to paint a bigger picture surrounding Salesforce’s identity.

https://t.co/4pJINCIdCF