Very disappointed with Airtel Wi-Fi Broadband has again remained out of service for days despite repeated complaints Only automated replies saying our team is working are being sent but no permanent solution is provided repeats every month while customers continue to suffer.
@ParthNarodia@Airtel_Presence Agreed. Thousands of customers, one story: no resolution, only excuses. Scripted apologies, zero accountability. Silence is not customer care. When will Airtel be held responsible? @Airtel_Presence@TRAI@DoT_India This is a failure, not an exception. Act now. Demand action now.!
@ParthNarodia@Airtel_Presence Absolutely. This isn’t a one-off issue—this is systemic failure. Scripted apologies, zero accountability, no timelines. How long are customers expected to wait?
@TRAI@DoT_India please take note.
@Alpha_625@airtelindia You’re not alone. My Airtel Fiber has been non-functional since 22-01-2026.
Advance payment ✅
Follow-ups & escalations ✅
Resolution ❌
This has become a pattern, not an exception.
@airtelindia@Airtel_Presence
I’ve been posting on X about my issue since 22-01-2026.
No resolution. No timelines. No accountability.
This is the reality of @airtelindia customer support.
Timeline matters. My complaint has been unresolved since 22-01-2026, despite multiple escalations and follow-ups. No date-bound resolution, no accountability—only delays.
@TRAI@DoT_India
Telecom customer dissatisfaction is a pan-India issue. Scripted replies, endless escalations & zero accountability harm consumers. India urgently needs a single, independent, time-bound digital grievance forum for ALL telecom operators.
@TRAI@DoT_India
@Airtel_Presence How long will these false promises continue? Customers are tired of copy-paste replies and empty assurances. We’re watching, documenting, and calling it out. Resolution matters, not recycled words.
@airtelindia@Airtel_Presence@Tripadvisor
It’s hard to ignore that most complaints online are from Airtel customers. International roaming, billing issues, broadband downtime—same stories, same delays, same template replies. When will Airtel take real accountability? @airtelindia@Airtel_Presence
@Airtel_Presence This same assurance has been repeated for months. My issue remains unresolved with no timeline or accountability. At the earliest is not a resolution Please share a date-bound update or escalate transparently Customers deserve clarity, not templates. @airtelindia@Airtel_Presence
@vinodsawant@airtelindia@Airtel_Presence This clearly shows a pattern of mismanagement. I’m facing Wi-Fi issue not solved despite repeated complaints. Free minutes deducted arbitrarily, services disrupted, and only template replies.
This is unacceptable for a telecom major.
@airtelindia@Airtel_Presence
Continuous complaints by Airtel customers remain unresolved with no accountability or timelines. Kindly clarify which authority monitors and redresses Airtel consumer grievances.
@TRAI@DoT_India
@Airtel_Presence “Broadband down since 22-01-2026. Multiple complaints, DMs & escalations. Docket 8590168 still pending. Only copy-paste replies, no engineer, no timeline. This isn’t resolution. Fix it now or disconnect with refund.
@TRAI@DoT_India”
Bye-bye Airtel WiFi ���
Days of outage, zero accountability, only template replies.
Switching to JioFiber—because internet + customer support shouldn’t be optional.
@airtelindia @Airtel_Presence
@JioCare Thanks for the response. Given my recent experience with prolonged outages and lack of support elsewhere, I’m looking forward to a more reliable service with JioFiber.
After repeated service disruptions and lack of effective customer support, I’ve decided to discontinue Airtel WiFi.
Moving to JioFiber for a more reliable experience.
@airtelindia@Airtel_Presence