Sally Rall

[Sally Rall @SallyRall]

@eSkyTravel disappointed is an understatement!
Booked a trip which I was unable to go,
luckily or so I thought as I had taken out the recommended Esky travel insurance. Upon trying to make a claim that has been going on for months and no response now from either @eSkyTravel / axa

[Sally Rall @SallyRall]

@eskyy so disappointed in this company and their recommended travel insurance axa! Based in Poland! Took out insurance,have spent months trying to claim, now neither company responding! #horrendous!
#customerservice?

[Sally Rall @SallyRall]

@SagaUK please can someone help! Telephones down, my car has been taken for repair and I desperately need to get a courtesy car organised enterprise rent a car not been I touch within the advised 48hours. # frustrated

[Sally Rall @SallyRall]

I wonder how many of us are feeling like this ?
https://t.co/ve7EgNnyyq

[Sally Rall @SallyRall]

@HHH333888 @houseoffraser Well after escalating the complaint through their responder service they declined any good will gesture...so John Lewis wi ll have all my custom now
#houseoffraserzerocustomerservice
#houseiffraserlosingvakuedcustomers

[Sally Rall @SallyRall]

@houseoffraser
Frustrated, disappointed and angry . Bought a dress yesterday for my birthday at HOF -French Connection. Went to wear it for my birthday dinner, the security tag is still on it! Do you think I can get through to the store to sort it!
#expectbetter

[Sally Rall @SallyRall]

@houseoffraser
Getting more frustrated as make a complaint they generate an unacceptable comment and then fail to respond further. Not what I would expect from @houseoffraser

[Sally Rall @SallyRall]

@houseoffraser #stillwaitingonareply

[Sally Rall @SallyRall]

@houseoffraser Thank you for your prompt response. I am not happy to do that as I have yo drive 40 minutes, pay parking and take time out of my day to fix something that should be a basic task. Not to mention the fact it spoiled my birthday as I was so looking forward to wearing the dress

[Sally Rall @SallyRall]

@houseoffraser #hofgoingtohavetodobetterthanthat

[Sally Rall @SallyRall]

@HelloFreshUK M

[Sally Rall @SallyRall]

@HelloFreshUK very disappointed! My first order...very excited . Delivery came in soggy box DPD driver just left at door with a blank slip didnt even knock the door! Not impressed as requested leave at neighbour if not in BUT I WAS!

[Sally Rall @SallyRall]

Disappointed! I was in ...the lights were on. Delivery left on doorstep, no attempt to knock thr door. Requested leave at neighbour if not home as was a hello fresh order. Box all wet and falling apart!

[AoR @AoR_Reflexology]

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[Sally Rall @SallyRall]

@nxcare Ticket number EUGRZ639I would like to keep the same times but change the departure date to 7th Aug and return date to 9th Aug. I can't see why I would need to pay
another £29.60 on top of the £23 i have already paid a total of £52.60. against £37 for a new ticket!

[Sally Rall @SallyRall]

@nxcare It says you can amend any ticket free of charge. I would like to amend a ticket but it will cost me more to amend than buy a new ticket! I am happy to amend and pay the difference of the higher fare but not extra! please advise

[Sally Rall @SallyRall]

@nxcare I have sent the details, please can you confirm you have received them...

[Sally Rall @SallyRall]

@nxcare Yes, I have done this and await your response. Thank you.

[Sally Rall @SallyRall]

https://t.co/Ues83WRX9L

[Sally Rall @SallyRall]

https://t.co/UX4492zE0F