Salty beach

[Salty beach @SaltyBeach14]

And ILLEGAL. Do not shop at @express they will STEAL you money and NOT DELIVER and then treat you line a piece of crap and do ZERO to help. This will continue to ge escalated bc it’s fraud

[Salty beach @SaltyBeach14]

@express after 4 hrs on phone yesterday dealing w my pkg marked delivered but I did not receive from ups I was told by express too bad lady we won’t even do anything until 3 business days.i speak to ups eventually who say YOU needed to call

[Salty beach @SaltyBeach14]

Called @express AGAIN this an and now this nasty supervisor is saying tough crap lady now you wait 13 days bc it says delivered. EVEN THOUGH UPS IS SAYING THEY SEE AND YOU AS SHIPPER CAN SEE IT WAS NOT DELIVERED TO MY HOME AND WAS DELIVERED TO A WRONG ADDRESS . This is pure fraud

[Salty beach @SaltyBeach14]

STILL getting ignored. This company is a scam and practicing fraudulent behavior charging for packages not received and hiding behind saying that maybe they marked it delivered early or something

[Salty beach @SaltyBeach14]

@express you delivered my package elsewhere and gave ZERO proof of where bc ups handed it off and your agents are doing ZERO other than telling me wait and see. This is FRAUD to take my money and not deliver goods. And expect me to wait days after it says DELIVERED just NOT TO ME

[Salty beach @SaltyBeach14]

@express how can I reach a MANAGER to get this resolved NOW. I am not waiting 5 more days. How dare you call this customer service.

[Salty beach @SaltyBeach14]

@express still waiting for a resolution. Your company can NOT take money from consumers and not deliver the items

[Salty beach @SaltyBeach14]

@express telling me that I need to wait 3 days or I can contact the shipper myself is BEYOND inappropriate treatment to the consumer and I won’t accept you charging me and not delivering items. That’s between you and your delivery people. I will go to BBB and will NOT be paying

[Salty beach @SaltyBeach14]

@express And your reps just continue to place call on hold and not come back

[Salty beach @SaltyBeach14]

@express I did. And I’m not interested in waiting for days for resolution. This is illegal and fraud to charge me for items I do not receive and tell me to wait.

[Salty beach @SaltyBeach14]

@Columbia1938 I’ve reached out about six times and nobody will help and just spew lies and delay refund

[Salty beach @SaltyBeach14]

@Columbia1938 ordered items you never shipped.tracking proves it.11 days ago.i want a refund NOW and your cs team are nasty and rude and this is FRAUD and illegal

[Salty beach @SaltyBeach14]

@Columbia1938 do not shop at @Columbia1938 . They take your money and never send the item and then have their cs reps make up lies to drag out giving you a refund. Total scam and horrible business.

[Salty beach @SaltyBeach14]

@Columbia1938 give me my money back and stop s manning customers and LYING about nailing orders for weeks with no resolution

[Salty beach @SaltyBeach14]

@thenorthface and training your reps to lie and give run around is abhorrent

[Salty beach @SaltyBeach14]

@thenorthface I have screen shots on advertised price PRIOR to my calling and you all disconnecting to change price behind scenes

[Salty beach @SaltyBeach14]

@thenorthface SHADY AND DISHONEST COMPANY.I had 5 items in cart advertised 36.00 each. In cart the show 63.reps disconnect call

[Salty beach @SaltyBeach14]

@CruiseNorwegian
Your escalation supervisor telling me my issue is not an escalation issue was condescending an out of line considering the representative prior was telling me the room I booked was enclosed, which wasn’t disclosed but enclosed because water will be coming in

[Salty beach @SaltyBeach14]

@CruiseNorwegian you have got some of the rudest most misinformed representatives I have ever dealt with. All because of your miss advertising or lack of disclosure on balcony rooms, which is fraud to begin with. Such a disappointment, and you are now losing 6 clients