SamO12358

[SamO12358 @Sam012358]

@immad @mercury Day 25. Case NZ7W96-0GMXN. Opening week 4. Mercury still has not provided a written itemization of any fees, holdbacks, reserves, or offsets against my $61,130 of closed-account funds, with the contractual provision each is drawn from. CFPB filing this week.

[SamO12358 @Sam012358]

@immad @mercury Three weeks closed. Mercury still insists on a 60-day hold then a mailed paper check for $61,130 of customer funds. That is not commercially reasonable for a closed business account. Same-day ACH to a nominated account, in writing.

[SamO12358 @Sam012358]

@immad @mercury Day 19. Mercury still holds $61,130 of my closed-account funds (Case NZ7W96-0GMXN). $50k contractual wire still blocked. Today's narrow ask: a written line-item of any fees or holdbacks applied. Routine for any closed account. Why the silence?

[SamO12358 @Sam012358]

@immad @mercury Day 13. Mercury is still holding $61,130 of my company's funds and blocking a $50K contractual wire my company owes. Case NZ7W96-0GMXN. Compliance has addressed none of my 4 written demands. Zero follow-up from your social team after the Apr 9 DM. Where is the customer service??

[SamO12358 @Sam012358]

@immad @mercury Day 12. Mercury is still holding $61,130 of my company's funds and blocking a $50K contractual wire my company owes. Case NZ7W96-0GMXN. Compliance has addressed none of my 4 written demands. Zero follow-up from your social team after the Apr 9 DM. Where is the customer service??

[SamO12358 @Sam012358]

@mercury @immad I have just sent a DM and I hope that you actually respond and address my issue. Thank you

[SamO12358 @Sam012358]

@NishanBaral8 @boltdotnew I love this!!!! What a brilliant idea :)