@MC_Cote@vero_dorval@kate_nazar Couldn’t agree more MC - feel privileged to be a part of this group of inspiring professionals and even more so for being lucky enough to work with you all!
Amazing day at #QUALTRICSX4 today. So inspired about building magnetic CX capabilities. Added bonus seeing Obama and Richard Branson who are such inspiring leaders!
When delivered thoughtfully, feedback can provide the actionable data needed to become more effective. But it also requires a response from us that rewards the efforts of the person providing us the feedback. Enjoyed this HBR article on feedback https://t.co/gMIPeND8aO
Had a great time last week with the Waterloo, Toronto, and Montreal teams. It was a week of good food, good friends, and fun activities. Thank you for a wonderful 2018 Sun Life Financial ! #teamsunlifeca https://t.co/ig4W1F7Aj4
Biometrics scanning systems are speeding up airport security. Imagine airports without security gates or queues! Facial data recognition isn’t new but how we use it in #CX is in its infancy. https://t.co/lVVatkKsC2
Yesterday, @Microsoft announced it’s real-time captions and subtitles technology for @Skype. Great news especially on the @UN International Day of Persons with Disabilities. https://t.co/drRne21EuL
Another innovation by @sunlifeca We’re connecting Canadians to health information to help them make smarter choices around health. Check out Lumino Health- Canada’s premier network of health resources! https://t.co/6KiSaBBuvv
Our thoughts go out to the victims and everyone impacted by the devastating shooting in Toronto. Thank you to all our courageous first responders. We stand together. #TorontoStrong
In his article, @LeoGrepin discusses how technology & #AI are improving #CX by helping advisors spend more time focusing on the client, rather than the paperwork. @sunlifeca https://t.co/uT3Zexlnnc