@AmericanAir I need legitimate substantiation for why flight #1189 is one of the 8 flights canceled in this visualization from Tampa International Airport.
@AmericanAir never ceases to disappoint. Canceled my family’s flight scheduled for this morning due to “extreme” weather, even though there was no sign of rain on the forecast, solid start 👍🏽
@AmericanAir You prematurely cancelled a flight due to weather when it’s sunny, rescheduled my family with a small child on an shitty red eye the next day, and are making us pay for middle seats that aren’t together even though we already paid for good seats on the cancelled flight.
Can anyone from @AmericanAir explain to me why today’s flight #1189 should’ve been canceled? This is coming off as poor management and decision-making based on the data available.
@SpannersReady not sure if this has been a topic you and the team have covered before, if not - could you discuss the principal drawbacks of being a customer engine team? What limitations do they face over a season? Do any customer teams honestly have a shot at title contention?