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@cz_binance@binance Not to mention, they harassed me couple times. Like saying I don't know how to trade or use futures. And some banning me because I ask for a review of my case. Is that hw support work? I lost more than 50k because the platform was not responsive while in market action.
@cz_binance@binance Hi CZ,
Binance support are not helping and honestly it's not reflecting your platform properly, I raised many cases and they are asking for the impossible. Ex, last they asked me a screen shot of your tweet showing you are supporting our case review when we ask for mgmnt review.
@cz_binance@cz_binance@binance
So I have a real claim and support bans me cause they couldn't answer me? Or it's a way to scam people out of their funds? worse customer support ever! Two weeks now and issue not solved but they ban you so you don't reply back. Kudos to Binance.
@cz_binance Hi CZ, what's your thought about binance hanging up and unresponsive during the recent mass drop. Honestly I lost too much today because adding margin was not responsive at all and the positions screens were completely frozen. Appreciate if you ask the team to investigate my case