Sam Wolfe

Thinking of something witty... 💭

[Sam Wolfe @Sam_G_Wolfe]

@lululemon Okay will do! do they accept customer requests?

[Sam Wolfe @Sam_G_Wolfe]

@lululemon hey, I can find a product on your UK website that isn’t available in Australia. Any chance it can be added? #Please

[Sam Wolfe @Sam_G_Wolfe]

@Ticketek_AU meant to be going to a show tonight but I can’t download my tickets from your app. Any suggestions? 🎟️

[Sam Wolfe @Sam_G_Wolfe]

@ServicesGovAU & @myGovau have been attempting to film out the ‘family claim process’ on your website, some of the questions & subsequent answers are very poor! Asking people to enter information is 100% correct just to be able to continue the process. Suggest a reform! 😒

[Sam Wolfe @Sam_G_Wolfe]

@Coles $6.50 for Lindt chocolate, should report you to the ACCC! #PriceGouging

[Sam Wolfe @Sam_G_Wolfe]

@Xero hey, why isn’t there an option for 2 factor authentication via mobile phone number like every other organisation whilst trying to login?

Why make peoples life difficult?

[Sam Wolfe @Sam_G_Wolfe]

@auntbettytravel contacted you twice regarding changing my flights, both times the representative told me they would email me when they spoke to the airline ‘on that day’. Neither time was an email sent, whilst I’m sure the price of changing this will be increasing. Poor service!

[Sam Wolfe @Sam_G_Wolfe]

@SingaporeAir Yes, I’m aware of how the process works however, they haven’t replied to us. Are we able to speak with your directly?

[Sam Wolfe @Sam_G_Wolfe]

@SingaporeAir how do I speak to a human regarding my upcoming flights. Seems rather difficult 😞

[Sam Wolfe @Sam_G_Wolfe]

@SingaporeAir We want to know if we can change the destination of our return journey of our flight. Our travel agent said they would ask you if it was possible but they have given us an answer.

[Sam Wolfe @Sam_G_Wolfe]

@Westpac you guys are the worst financial institution I’ve dealt with, I have recently set up an account (to my regret). Why is everything to difficult with you?

[Sam Wolfe @Sam_G_Wolfe]

@Westpac I’ve been on hold for 25 mins & when the automated voice comes on it tells me it should be answered in ‘8 minutes’. Not sure about the logic there! Why is so hard to speak to a human? 🤷‍♂️🤣

[Sam Wolfe @Sam_G_Wolfe]

@Wise Amazing thanks! 🙌

[Sam Wolfe @Sam_G_Wolfe]

@Wise Hey, does your card automatically use the local currency when purchasing in any region? 💳

[Sam Wolfe @Sam_G_Wolfe]

@sunglasshut thanks to your unhelpful staff who won’t help make a slight adjustment on frames because they’re not purchased from you. Luckily your competitor did. 😄

[Sam Wolfe @Sam_G_Wolfe]

@HalifaxBank Hey, some useful user feedback for you. It’s very hard to authorise a payment through your app. Other online banking apps have a section dedicated to allowing people to authorise payments. Maybe something to add to your app.

Hope this helps! 😃

[Sam Wolfe @Sam_G_Wolfe]

@AndythePandy_ @British_Airways Thanks for clarifying. SYD ➡️ SIN ➡️ LHR ! ✈️

Still doesn’t justify them re-allocating a seat he paid for & still charging him. 😅😂

[Sam Wolfe @Sam_G_Wolfe]

@British_Airways My brother is flying from SYD to Doha on BA16. He paid for two extra leg room seats, when he arrived he was told the second seat had been re-allocated. This is appalling! We will be contacting Trading Standard upon his return to the UK. #BritishAirways #service

[Sam Wolfe @Sam_G_Wolfe]

@Ticketek_AU Sat in the lobby for ColdPlay tix for 20 mins, assuming you’ve allocated them all to touts like you usually do?! 😂😤

[Sam Wolfe @Sam_G_Wolfe]

@cityofsydney any free drop off recycling places for Polystyrene foam? ♻️🌎🌍🌏