๐จ Had a Refund of โน8700 Pending for 3 Weeks
Multiple E-Mail To Support, No Response
Tried Social Media, No Response
Sent an Email To The Shareholder Relations Team, Refund Credited Within 3 Hours of E-Mail
How Brands Take Customer Service Granted!
I demand a full refund for my returns @ZARA or I will proceed legally . I have evidence that everything was received at your warehouse, from @delhivery , but they only gave me a partial refund. I demand the rest!#zara#Delhivery
@ZARA_Care The refund is worth 13000 and your response to the case is โyour case is under reveiwโ the case is under review since 20th February @ZARA still canโt solve the case
@jagograhakjago I requested to return a parcel, the request was approved, the items were counted and checked and collected
By The delivery partner and zara received the parcel
Now @ZARA_Care is asking me to provide video proof,
How would i have a video proof of items.
"Disappointing experience with @ZARA !@ZARACare Returned parcel through online process, but customer care claims it's lost & refusing refund. Anyone else faced this issue? #Zara#ReturnPolicy#CustomerService#RefundIssue"
Zara never returns the parcel without verification by delivery partner they received it and accepted the return means the parcel was checked and accurate.
@ZARA I requested to return a parcel, the request was approved, the items were counted and checked and collected
By The delivery partner and zara received the parcel
Now @ZARA_Care is asking me to provide video proof,
How would i have a video proof of items.
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