Sambit Sarkar

[Sambit Sarkar @SambitSarkar]

@Amazon must fix delivery delays and improve customer support. #Customers shouldn’t have to chase for days. I’ll keep raising this issue. no #value for #time in #India. End users always suffers @PMOIndia @_DigitalIndia
#refund_policy #ConsumerRights
#SpeakUp #consumerProtection

[Sambit Sarkar @SambitSarkar]

This isn’t a one-time issue. Many customers are facing the same. I’m sharing my experience so others don’t suffer like I did. @amazon? Can we trust?
#CustomerAwareness #AmazonIndia

[Sambit Sarkar @SambitSarkar]

Why do prepaid orders get stuck for days?
Why do refunds take weeks?
Are they even trying to deliver?
Are they using our money and investing somewhere?
I don’t have the answer.
This is unfair to customers. @amazonIN #India @JeffBezos
#ConsumerRights #OnlineShopping

[Sambit Sarkar @SambitSarkar]

#India see what @amazon is doing, you pay for it and you are the one who is suffering from it and #CustomerService is asking you to so many things.

[Sambit Sarkar @SambitSarkar]

I faced 3 false “delivery attempted” updates in 2 weeks. Miss call not even one ring, impossible to connect @amazonIN This is exhausting for customers. Ordered cancelled money not refunded. No #Compensation #onlineshopping #India
#AmazonIssues #DeliveryProblem

[Sambit Sarkar @SambitSarkar]

If you pay upfront on @Amazon, be careful. Orders get delayed or never delivered, and refunds can take 2–3 weeks. I don’t want anyone else to face this. #ConsumerAwareness #AmazonIndia @ConsumrConxion @JeffBezos

[Sambit Sarkar @SambitSarkar]

I’ve finally had enough of @Amazon’s service failures. My issue wasn’t resolved and the customer care agent literally left the chat midway. it’s been happening repeatedly for months now. Paid for it. I don’t want anyone else to go through this.
#AmazonIndia #ConsumerAwareness

[Sambit Sarkar @SambitSarkar]

@AmazonHelp @amazonIN @amazon @JeffBezos See, great service

[Sambit Sarkar @SambitSarkar]

For the last 6 months, Amazon has repeatedly failed 2 deliver my orders on time. Customer care is almost impossible 2 reach, and even when connected, no proper help. Extremely disappointing service. @JeffBezos @amazonIN #Amazon #DeliveryIssue #CustomerServiceFail #PoorService

[Sambit Sarkar @SambitSarkar]

@AmazonHelp @amazonIN @amazon @JeffBezos Great!!! She left the chat? Your brilliant social media team left the chat. O was asking for refund on previously cancelled item. @amazonIN @amazon @JeffBezos

[Sambit Sarkar @SambitSarkar]

@AmazonHelp @amazonIN @amazon @JeffBezos See the reply I am getting, you can make wait but if a customer is idle for a minute you start asking…?

[Sambit Sarkar @SambitSarkar]

@AmazonHelp @amazonIN @amazon @JeffBezos @amazonIN team is asking for 24 hours just to give an update and not the product I ordered.

[Sambit Sarkar @SambitSarkar]

@AmazonHelp @amazonIN @amazon @JeffBezos Great, in my @amazon account, chating with #amazon executives and they’re asking me for order details. Why can’t they fetch it.

[Sambit Sarkar @SambitSarkar]

@AmazonHelp This how best e-commerce is dealing with their customers. And I am still waiting… @amazonIN @amazon @JeffBezos #fraud #ConsumerRights

[Sambit Sarkar @SambitSarkar]

@AmazonHelp Thanks for the response, but this keeps happening every time. I don’t need another temporary link — I need the actual delivery issue to be resolved. Please escalate this and fix the recurring delays and false delivery attempts.

[Sambit Sarkar @SambitSarkar]

@AmazonHelp Thanks for the response, but this keeps happening every time. I don’t need another temporary link — I need the actual delivery issue to be resolved. Please escalate this and fix the recurring delays and false delivery attempts.

[Sambit Sarkar @SambitSarkar]

@Amazon’s support is nearly impossible 2 contact. Deliveries r delayed by 3–4 days regularly, nd the only response is “cancel for refund.” This is not how customer service should work. Fed up with this experience @JeffBezos
#AmazonIndia #OnlineShoppingIssues #CustomerServiceFail

[Sambit Sarkar @SambitSarkar]

Today again delivery agent gave a missed call, didn’t speak, disconnected, and immediately I got an SMS saying “customer unreachable.” This keeps happening. False delivery attempts nd no comunicatin @ all @JeffBezos @amazonIN @amazon #AmazonDelivery #DelayedDelivery #poorservice

[Sambit Sarkar @SambitSarkar]

@Truemedsindia is a scam. Please don’t order medicine from this company. COD order is available but they will keep texting you to make the payment and once it’s done, your money is gone. Dealing with medicines means you’re dealing with human life.

[Sambit Sarkar @SambitSarkar]

Now it’s #Amazonin, there is nothing for Indian consumers. More than 1 billion helpless consumers. @jagograhakjago @amazonIN @amazon @JeffBezos @_DigitalIndia @sleepcompany @AnilKapoor @AmazonHelp @AmazonUK @consumercourtin