Sammeer Sumantt

[Sammeer Sumantt @SammeerSumantt]

@HDFCBank_Cares @HDFC_Bank Details sent on DM

[Sammeer Sumantt @SammeerSumantt]

@HDFCBank_Cares - Xtremely poor service in your Pune branch! Simple current account opening pending for more than a month. Worst customer service from employees , no response to phone /msgs. When asked to cancel the account opening, they were least bother to see customer going !

[Sammeer Sumantt @SammeerSumantt]

@MSEDCL Can you not READ ? 1st - Calls doesn’t get through easily !! 2nd - Somehow managed to raise a complaint - Complaint ID - Dear Consumer,Your request id of Supply Failed - Total Area is 0000040678239

[Sammeer Sumantt @SammeerSumantt]

@MSEDCL - There is a power outage in Pune - 411046 since 4 hours ! None of your helplines are responding ! I have my mother on Oxygen Concentrator , Inverter power has also ran out ! There is absolutely no way to know when it will resume ! Life on the stake ! Urgent

[Sammeer Sumantt @SammeerSumantt]

@MSEDCL - It’s a terrible Subdivision-4637 - where power failures & outages are more than Rural India ! Rain came - Power gone - Wind flow - Power Gone , Everything stable - power gone ! Please do analysis how many times Power outage happens that too in City like Pune !

[Sammeer Sumantt @SammeerSumantt]

@MSEDCL - Dear Consumer,Your request id of Supply Failed - Total Area is https://t.co/zwSjf6Nwcj can get updated status from consumer portal/App or on toll free no. 1912.MSEDCL.

[Sammeer Sumantt @SammeerSumantt]

@connectMSEDCL - There is a power outage in Pune - 411046 since 4 hours ! None of your helplines are responding ! I have my mother on Oxygen Concentrator , Inverter power has also ran out ! There is absolutely no way to know when it will resume ! Life on the stake ! Urgent

[Sammeer Sumantt @SammeerSumantt]

@airindia @airindia - How much patience should I keep now ? Case reported to you on 28th Feb-26 , today 27th April ! I still have not got any resolution from your end ! Necessary details were asked , which have been provided to your team on email

[Sammeer Sumantt @SammeerSumantt]

@airindia Urgent escalation. Excess baggage cleared at Mumbai, then extorted ₹45Kat Hyderabad due to tight connection. Staff Imran Shaikh yelled and accused passenger of fraud—unacceptable misconduct. DM Respond with case ID & Solution or I’m escalating further
PNR - 7A296Q

[Sammeer Sumantt @SammeerSumantt]

@airindia @airindia It is seriously getting worse in terms of delay from your end for proper solution !! You guys seem to be very casual about the complaints from customers, to respond them and even don’t bother to connect with them to understand the issue !

[Sammeer Sumantt @SammeerSumantt]

@airindia @airindia - Case ID -36407588 was closed with wrong response ! It seems you have not either read the complaint properly or not understood the issue itself ! Ask your team to read the complaint properly 1st ! It has been reopened ! CALL ME IF REQUIRED !!!

[Sammeer Sumantt @SammeerSumantt]

@airindia @airindia Stop trying to close this with standard policy lines. Your staff accepted the baggage at BOM saying ‘managed’, then at HYD your manager shouted “fraud” and humiliated her—that’s the complaint. I want an urgent senior callback, not email. Call within 24 hours.

[Sammeer Sumantt @SammeerSumantt]

@airindia case ID -36407588 , it has been close to a week now there has not been any update from your end. Why such casual & slow approach on a serious issue reported ? @DGCAIndia @RamMNK - Request your intervention in this matter.

[Sammeer Sumantt @SammeerSumantt]

@airindia @airindia After 3+ weeks, your email reply was casual & irrelevant—it ignores the real complaint: BOM “managed” assurance + HYD manager shouting/“fraud” accusation & public humiliation.
I want a senior escalation call today. DM me now. PNR: 7A296Q

[Sammeer Sumantt @SammeerSumantt]

@airindia @airindia it’s 3 weeks now since I have raised the concern via your official ticket ID as well as Email. There has been no solution on it yet , no one tried to call and understand the issue , you simply reply kindly allow us time ? How long is expected wait ?

[Sammeer Sumantt @SammeerSumantt]

@airindia @airindia - Case ID 36407588 - Go through the Incident Details. It is unacceptable! Your responses so far seem to be without any investigation!! This is serious and unacceptable! I am really prepared to escalate big time if not handled properly

[Sammeer Sumantt @SammeerSumantt]

@airindia - Case ID 36407588 - Go through the Incident Details. It is unacceptable! Your responses so far seem to be without any investigation!! This is serious and unacceptable! I am really prepared to escalate big time if not handled properly-

[Sammeer Sumantt @SammeerSumantt]

@airindia @airindia It seems you are conveniently ignoring the issue by putting it on Singapore Airlines. Kindly get your facts cleared and then respond properly!! Kindly contact me for detailed information of the issue. This is severe !

[Sammeer Sumantt @SammeerSumantt]

@airindia - There is a grave issue which I am escalating with you , Your Employee - Imran Shaikh accused passenger of Fraud and harassed her publicly at HYD airport, need clarification on it in next 2 hours else I will escalate it further