Sampath Reddy

#Quality Consultant @Genpact , #DesignThinking, #Agile, #LeanSixSigma, #PMP, #CSM, #SAFe,#explore new #places, Loves #Travelling

[Sampath Reddy @Sampathkareddy]

@ACTFibernet This is still open. The service advisors are not responding

[Sampath Reddy @Sampathkareddy]

@ACTFibernet unhappy with your service. I am facing frequent downtime. Calls to thr service executive and their managed are not answered. This is my ticket number -SR10174857749234

[Sampath Reddy @Sampathkareddy]

@StarHealthIns a simple request for renewal is not addressed yet despite calls to your customer care, whatsapp chat and an email. Neither your website/app allows a customer to renew their policy nor you are interested to help them

[Sampath Reddy @Sampathkareddy]

@SparIndiaHyper The outlet is spar india located inside Sarath city mall, Kondapur, Hyderabad - 500084. My contact number is 9866583332

[Sampath Reddy @Sampathkareddy]

@SparIndiaHyper #unpleasant experience at your store in #hyderabad in #saratcitymall. The #UPI payment is not working and the customers are told about this during the billing. If you can display this issue at prominent places, it would save a lot of time for customers

[Sampath Reddy @Sampathkareddy]

@StarQuik a pack of britannia whole wheat bread is sold for Rs.9900 at Silpa Park Hyderabad. The executive or the manager has no clue on why this error has creeped up. Ended up returning after waiting 15 minutes at the billing counter

[Sampath Reddy @Sampathkareddy]

@careinsuranceIN Despite paying the renewal premium for the health insurance policy on 03 Oct I am yet to see a satisfactory response. I am always told that underwriting is in progress. How long is this going to take? My policy expires today. Who will take of Hospitalization?

[Sampath Reddy @Sampathkareddy]

@StarHealthIns I am.unable to renew the health insurance policy as the portal does not recognize my credentials. I have raised a complaint with the support and still awaiting a response. The payment due date was 09 Feb and i am facing this issue since a week

[Sampath Reddy @Sampathkareddy]

@StarHealthIns I am unable to make the payment to my policy. A mail was sent to the support team and still awaiting the resolution. Today is the last date for making the payment. The link isn't working from the past 1 week

[Sampath Reddy @Sampathkareddy]

@EurekaForbes Ticket was raised on 20 Dec with a promised resolution within 24 to 48 hours. It is 4 days and you are still prioritising it. #poorcustomerservice

[Sampath Reddy @Sampathkareddy]

@EurekaForbes #complaint number is CM-060822-1093465. Raised on 06 Aug. Awaiting resolution. The customer care team has already escalates this twice. Your executive clearly listens only to the MD of the company. #worstcustomerservice

[Sampath Reddy @Sampathkareddy]

@EurekaForbes Sure, will wait for the resolution

[Sampath Reddy @Sampathkareddy]

@EurekaForbes Team - complaint id is 2012224692226. Mr 93677-D RAKESH is assigned to attend your Service Request. I know that Rakesh is not competent enough to solve this issue. There is another engineer by name Sunil who also is unable to provide a permanent solution. Assign someone else

[Sampath Reddy @Sampathkareddy]

@EurekaForbes Yes the previous issue was resolved. Unfortunately the system has been going down very frequently. Another issue today - water leakage - complaint id is CM-271022-3104376

[Sampath Reddy @Sampathkareddy]

@BlueDartCares Thank you team. I have finally received the document today

[Sampath Reddy @Sampathkareddy]

@BlueDartCares awb number 30383697470. Though I have reached out to the customer care thrice in a span of 4 days, the package is yet to be delivered. The delivery executive would not call me to deliver the package. How do you expect me to know the arrival of the executive?

[Sampath Reddy @Sampathkareddy]

@EurekaForbes @EurekaForbes awaiting a response on the above ticket- 290922 - 2266671

[Sampath Reddy @Sampathkareddy]

@EurekaForbes Hi Team - complaint number 290922-2266671. Raised on Thursday morning. No resolution yet