@rainSouthAfrica I have contacted you countless times regarding the network issue on my router. I’ve optimised as you said I should, at this point there’s no position I haven’t put the router in, I’m still encountering the same problem of being disconnected every 5 minutes!
This has been going on for two months now, it’s affected me so much since I work from home. Having to buy more data while I’ve paid for data that I can’t rely on. At the end of the month you’ll want to deduct money as though your service has been great. Please resolve this!
@CapitecBankSA Your service is pathetic and ridiculous! How is my account still blocked after 3 weeks of running up and down to your branches, submitting relevant documents and the person who deposited money into my account confirming that the transaction is legit? #capitecbanksa
Each time I call your customer care/fraud line I’m told my issue had been escalated to the relevant department. Which department is this that doesn’t resolve customer issues?